QA Tester – Manual Testing

4 weeks ago

Bengaluru, India SSGServ Full time

Position Overview

We are seeking a
QA Tester (Manual)
to ensure our products meet the highest standards of quality and reliability. The QA Tester will focus on functional and regression testing across our AMS, LMS, and membership platforms, working closely with Product Owners, Scrum Masters, and Developers.

Core Responsibilities

  • Perform
    manual functional testing
    of web and mobile applications.
  • Execute and maintain
    test cases, test plans, and test scenarios
    based on requirements.
  • Validate bug fixes, track issues in the
    bug tracking system (e.g., Jira)
    , and ensure they are resolved.
  • Conduct
    regression testing
    to ensure existing functionality remains stable.
  • Collaborate with developers and product owners to clarify requirements and acceptance criteria.
  • Ensure that defects are reported clearly, including steps to reproduce and an impact analysis.
  • Participate in sprint ceremonies (planning, review, retrospective) to align testing with delivery timelines.
  • Support
    UAT (User Acceptance Testing)
    with clients and stakeholders.

Performance Metrics (KPIs)

  • Defect Detection Rate:
    ≥ 95% of critical issues identified before release.
  • Defect Leakage:
    ≤ 5% of high-severity issues reported post-release.
  • Test Coverage:
    ≥ 90% of functional requirements validated per sprint.
  • Bug Closure Rate:
    ≥ 90% of reported bugs resolved within committed sprint.

Qualifications

Required

  • 2–4 years of experience in
    manual QA testing
    for SaaS or enterprise platforms.
  • Strong understanding of
    functional, regression, and exploratory testing
    .
  • Hands-on experience with bug tracking tools (
    Jira, Trello, or similar
    ).
  • Ability to write clear and structured test cases.
  • Strong communication and documentation skills.

Preferred

  • Experience testing
    AMS, LMS, e-commerce, or membership platforms
    .
  • Familiarity with
    Postman
    or other API testing tools (basic validation).
  • Exposure to
    WordPress,
    -based platforms.
  • Understanding of accessibility and performance testing basics.

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