Operations Executive – Doctor Relations

3 weeks ago


Gurugram, India CollegeSearch Full time
About the Job

Key responsibilities:

  1. Communicate with doctors via phone, email, and WhatsApp to address queries and concerns.

  2. Present and demonstrate products effectively to showcase their value – Target-based.

  3. Assist the doctor in onboarding, profile creation, and verification on the platform.

  4. Maintain and update doctor records, ensuring accuracy and completeness.

  5. Provide training and guidance on platform usage and best practices.

  6. Address concerns related to appointments, patient queries, or service-related issues.

  7. Collect feedback from doctors to improve service quality and user experience.

  8. Coordinate with internal teams to resolve doctor-related issues efficiently.

  9. Ensure a high level of satisfaction and long-term engagement with doctors.

  10. Provide insights and recommendations to enhance platform effectiveness.

  11. Stay updated on industry trends and digital healthcare advancements.



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