Business Analyst with CRM
7 days ago
Summary As as a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our mission Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas. Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact Work with the client to develop business specs at the start of a technical project Analyze, plan, design, document or make recommendations to improve business processes to support client’s technology goals Help verify that all requirements have been met by approving and validating test results Exercise your ability to use basic analytical or relational database software — such as Excel or SQL — to quantify the anticipated impact of work What we're looking for Your role in our mission Play a critical part in ensuring Gainwell is meeting our business objectives in important areas. 10+ years of experience working as a business analyst or ‘requirements translator’ between technical and non-technical personnel, with 3 or more years of relevant areas either “CRM” or “CxOne” or “Verint” Requirements Gathering & Documentation (Leading Requirements Gathering Sessions and Eliciting Requirements), Process Mapping, Experience in Conversational Design & Bot Deployments, English Fluency, Communication Skills, Test Case Development, Prompt Engineering. Help coordinate a business analyst team’s duties and activities on IT projects and nurture newer team members by providing guidance and support Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact Work with the stakeholders to develop business specs at the start of a technical project Analyze, plan, design, document or make recommendations to improve business processes to support client’s technology goals Help verify that all requirements have been met by approving and validating test results Exercise your ability to use basic analytical or database such as Excel or SQL to quantify the anticipated impact of work Strong SQL knowledge. Ability to write complex queries. Ability to gather requirements effectively; document requirements and confirm observations with business owners. Also, to perform fit/gap analysis based on requirements. Ability to create detailed and thorough design documents and test plans/execution for medium to large initiatives. Strong analytical and business process re-engineering skills Strong executive presence and communication skills to deliver messages to business leaders, stakeholders and technical personnel. Strong communication and presentation skills. What you should expect in this role Fast-paced,challenging and rewarding work environment.Work life balance. Will require late evening work to overlap US work hours.
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Business Analyst with CRM
2 weeks ago
Bengaluru, India Gainwell Technologies Full timeSummary As as a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s...
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Business Analyst with CRM
2 weeks ago
Bengaluru, India Gainwell Technologies Full timeSummary As as a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares biggest...
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Business Analyst
2 weeks ago
Bengaluru, India Johnson Controls Full timeTitle: Business Analyst - Sales/CRM Location: Bangalore Who we are At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, & sustainable. Our global team creates innovative, integrated solutions to make cities more connected & buildings more intelligent & efficient. We are passionate about improving the way the world lives,...
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Business Analyst + CRM or CxOne or Verint
3 days ago
Bengaluru, India Gainwell Technologies LLC Full timeSummary As a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s...
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Business Analyst + CRM or CxOne or Verint
3 days ago
Bengaluru, India Gainwell Technologies Full timeSummary As a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares biggest...
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Business Analyst + CRM or CxOne or Verint
2 weeks ago
Bengaluru, India Gainwell Technologies LLC Full timeSummary As a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s...
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Business Analyst + CRM or CxOne or Verint
2 weeks ago
Bengaluru, India Gainwell Technologies Full timeSummary As a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcares biggest...
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Business Analyst + CRM or CxOne or Verint
1 week ago
Bengaluru, Karnataka, India Gainwell Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per yearSummaryAs a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest...
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Internship+FTE - BBA/BCA/BCom Freshers
5 days ago
Bengaluru, Karnataka, India Maple CRM Software Full time ₹ 4,00,000 - ₹ 6,00,000 per yearMaple CRM is a cloud-based Sales & Field Service CRM software designed to help businesses enhance their operations and increase sales. Our solutions cater to B2C Service Management, B2B Sales and Service, and Field Service and Support. With easy-to-use tools and features like Mobile App, Geo tracking, reports, and analytics, Maple CRM ensures businesses can...
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CRM Data Analyst
1 day ago
Bengaluru, Karnataka, India gusri solutions Full time ₹ 12,00,000 - ₹ 25,00,000 per yearJob Overview:We are seeking a detail-oriented and analytical CRM Data Analyst to join our growing team. The ideal candidate will have a strong background in data analysis and a proven track record of delivering meaningful insights to support CRM strategies and decision-making. You will be responsible for analyzing CRM data, identifying performance trends,...