Senior Benefits Analyst

Description

Responsibilities:

Partner with key stakeholders to design, implement and administer our APAC and India benefit programs, including flexible benefits program (India), health, life, and disability insurance, retirement/pension programs.

Manage ongoing relationships with external consultants, vendors, and insurers (for example; benefits consultants, brokers, and trustees).

Work closely with consultants/brokers globally to conduct benchmark analysis to identify trends in industry and competitors to provide competitive and cutting-edge benefits on a global basis.Participate in surveys annually to maintain access to market data to assess results and market trends. May conduct employee surveys and focus groups as well as network with industry peers in the market to inform development of new policies and plan designs.

Design and implement communication programs to enhance the value of benefit programs and increase employee understanding and engagement.

Establish and implement a quantitative scorecard process for selecting new benefits and evaluating the effectiveness and impact of current benefits programs.

Partner with the Finance team to manage and evaluate the cost of all benefits programs to optimize our global benefit plans cost and performance.

Reconciles and processes invoices, maintains CD balance tracking, and timely processes employee deductions with Payroll and Finance.

Develops implementation project plans for new benefits and programs and runs open enrollments, manages project plans to deliver on time launch of new plans and policies, ensures new vendors are approved timely through official procurement channels, 

Experience administering and developing benefit programs in APAC required and global experience highly desired. 

Ensure compliance with assigned region’s legal and disclosure requirements. Maintain benefit plan documentation including plan documents and policies.

Partners with Global Benefits team to provide support across regions as needed and works collaboratively with team to build harmonized global programs that are culturally relevant for your region.

Partner with key internal stakeholders such as Culture & Talent Business Partners (CTBPs), C&T Operations, Internal Communications, Legal, Finance, Tax, Payroll and various Committees to ensure efficient plan administration and excellent customer service to employees.

Who You Are & What Makes You Qualified

Minimum of Advanced degree and 4+ years of progressive experience in a Human Resources function including specific benefits experience administering and developing benefit programs/plans.

Benefits experience in APAC with a focus on India benefits.

Role is located in India working from Bangalore or Gurgaon offices in a hybrid capacity.

Benefits experience in organizations known for innovative andcompetitive benefits.

Benefits Professional certification preferred.Experience in markets other than APAC and India highly desirable.

Demonstrated ability to be consultative and pragmatic in program development, implementation, communication, and evaluation.

This is an operating role interactingface-to-face with employees. Must possesshigh customer obsession and service mindset that hustles to get things done in terms of response, decision making and communication.

Proven track record in managing a variety of benefit vendors and consultants to ensure favorable outcomes and high level of customer service.

Excellent presentation skills

Exceptional business insight and strategic orientation.

Intellectual curiosity and ability to handle high levels of ambiguity.

Ability to work in a fast-paced, high growth, rapidly changing, fun environment.

High degree of personal integrity.

Key Role Behaviors

Thrive in a fast-paced environment you have a passion for playing a key role in business growth and can prioritize as such.

High emotional maturity and integrity, you understand appropriateness and sensitivity around employee relations.

Can do attitude and hands on approach, no task is too small for you to conquer.

Considers the business needs and can create custom solutions that make sense for Sprinklr.

Highly polished, professional with a consultative style, Sprinklr leaders look to you for guidance on people's best practices.

Assertive, you know when to deliver necessary feedback in an emotionally intelligent way.

You are proactive and get ahead of any concerns, always ready to find a solution.

Key Relationships :

APAC and India Culture & Talent team

Leadership teams globally

Sprinklritesin APAC and India

Benefits providers, brokers, and consultants

You’ll Know You’re Successful If

Managers come to you often for your wisdom and guidance as you provide insight that balances risk with moving the business forward.

Employees view you as a positive, hands-on change agent that uses innovation to create a new type of company.

Your feedback is specific to Sprinklr, actionable, and keeps the business in mind.

You drive a self-service model that can easily be scaled and empowers our team to do the same.

You’re easily approachable, available, and a problem solver.

You have a positive, can-do attitude, and see how all your efforts, big and small, help paint the bigger pictures

Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

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