Senior Service Delivery Manager

SUMMARYThe Senior Service Delivery Manager will have the overall responsibility for all aspects of Managed services, including responsive and consistent communications. The SDM serves as the client’s main point of contact for operational and escalation issues and is responsible and accountable for ensuring Black Box’s efficient execution of its...

Roles andResponsibilities:Excellentand clear written and spoken communication skills inEnglish.Acceptablepresentation skills. Proficiency in using Outlook Word Excel andPowerPoint.Managingsupport services request qualification and prioritise of supporttickets.Monitoringand management of the tickets SLAs escalationsetc.Handlemultiple resource pools and...

Experience in IT Hardware & Networking/Telecom industry in the areas of service delivery and, customer relationship management. - Handling Service delivery and customer related issues of our existing clients. - Handling the operations, SI installations and service delivery for all projects based all over India. - Coordination with Vendors/OEMs/Distributors...

Any Graduate. - Minimum 2 years experience in IT Hardware & Networking/Telecom industry in the areas of service delivery and, customer relationship management. - Handling the Service Delivery operations for all projects, based all over India. - Call Logs/register complaints on software. - Resolve the complaints within the mentioned SLA clauses. - Manage team...

We are excited to hire a Service Delivery Coordinator for our growing practice. You will be working with our Australia and India teams to streamline our Recruitment delivery processes and activities. You will join a supportive team to work on a wide variety of IT roles spread across different locations in Australia. We are working remotely, so you can be...

We are excited to hire a Service Delivery Coordinator for our growing practice. You will be working with our Australia and India teams to streamline our Recruitment delivery processes and activities. You will join a supportive team to work on a wide variety of IT roles spread across different locations in Australia. We are working remotely, so you can be...

We are excited to hire a Service Delivery Coordinator for our growing practice. You will be working with our Australia and India teams to streamline our Recruitment delivery processes and activities. You will join a supportive team to work on a wide variety of IT roles spread across different locations in Australia. We are working remotely, so you can be...

We are excited to hire a Service Delivery Coordinator for our growing practice. You will be working with our Australia and India teams to streamline our Recruitment delivery processes and activities. You will join a supportive team to work on a wide variety of IT roles spread across different locations in Australia. We are working remotely, so you can be...

We are excited to hire a Service Delivery Coordinator for our growing practice. You will be working with our Australia and India teams to streamline our Recruitment delivery processes and activities. You will join a supportive team to work on a wide variety of IT roles spread across different locations in Australia. We are working remotely, so you can be...

We are looking for an experienced and dedicated Service Delivery Manager to join our dynamic team at CRM Talent & Marketing. The Service Delivery Manager will be responsible for overseeing and ensuring the successful delivery of all projects, maintaining high standards of service quality, and fostering strong client relationships. The ideal candidate will...

Senior Engineering Program ManagerJob Location: - Gurugram or Hyderabad (Work from Office)Experience Level: Senior (15+ Years)About Kellton:We are a global IT services and digital product design and development company with subsidiaries that serve startup, mid-market, and enterprise clients across diverse industries, including Finance, Healthcare,...

Company Overview :ProVal Technologies is a master managed services provider (MSP). Our forte is managed services and we partner with some of the most successful and innovative IT Service providers to provide them with 24x7 network operations center (NOC) support, and remote infrastructure management across leading technology platforms. The company is driven...

Core Responsibilities : To lead, manage, and grow critical business activities across service delivery of backup and NOC projects. Creating Operational Excellence and Systems to ensure optimal utilization & realization across different functions of the organization. Identification for ongoing process improvement Ensure service delivery standards are...

Based on our continued growth, we currently have an exciting opportunity for a Senior Delivery Operations Manager within our Diabsolut division affiliate of Empowerists. We are looking for an experienced IT Delivery Operations professional, with Salesforce project and managed services delivery experience, to join our Professional Services team, reporting to...

Based on our continued growth, we currently have an exciting opportunity for a Senior Delivery Operations Manager within our Diabsolut division affiliate of Empowerists. We are looking for an experienced IT Delivery Operations professional, with Salesforce project and managed services delivery experience, to join our Professional Services team, reporting to...

WHAT YOU'LL DOAs a Product Owner managing our HR Service Delivery platform, you’ll be responsible for driving the vision for enhancing the employee service experience for HR customers at BCG. This domain is instrumental in realizing the IT & Business Platforms Product Portfolio vision to ensure every employee feels like BCG’s most valuable customer, and...

WHAT YOU'LL DO As a Product Owner managing our HR Service Delivery platform, you’ll be responsible for driving the vision for enhancing the employee service experience for HR customers at BCG. This domain is instrumental in realizing the IT & Business Platforms Product Portfolio vision to ensure every employee feels like BCG’s most valuable customer, and...

WHAT YOU'LL DO As a Product Owner managing our HR Service Delivery platform, you’ll be responsible for driving the vision for enhancing the employee service experience for HR customers at BCG. This domain is instrumental in realizing the IT & Business Platforms Product Portfolio vision to ensure every employee feels like BCG’s most valuable customer, and...

Core Responsibilities :- To lead, manage, and grow critical business activities across service delivery of backup and NOC projects.- Creating Operational Excellence and Systems to ensure optimal utilization & realization across different functions of the organization.- Identification for ongoing process improvement- Ensure service delivery standards are...

Core Responsibilities : - To lead, manage, and grow critical business activities across service delivery of backup and NOC projects.- Creating Operational Excellence and Systems to ensure optimal utilization & realization across different functions of the organization.- Identification for ongoing process improvement- Ensure service delivery standards are...