OPD Senior Executive
3 weeks ago
KeyResponsibilities:
- Coordinateand supervise daily activities in theOPD
- Ensure efficient patient flow and minimizewaiting times
- Oversee patient registration andappointment scheduling
- Manage a team of OPDstaff and provide leadership andguidance
- Implement and enforce qualityassurance and compliance measures
- Handlepatient feedback and complaintseffectively
- Collaborate with medical andnonmedical departments to streamlineoperations
- Conduct regular audits to assess andimprove OPD processes
- Monitor and analyze OPDperformance metrics and KPIs
- Participate in thedevelopment and implementation of OPD policies andprocedures
RequiredQualifications:
- Bachelors degree in Healthcare Administration or relatedfield
- Proven experience in a supervisory ormanagerial role within a healthcaresetting
- Demonstrated knowledge of healthcareregulations and quality standards
- Strongleadership and team management skills
- Excellentcommunication and interpersonalabilities
- Proficiency in using healthcareinformation systems and EMR software
- Ability toanalyze data and implement processimprovements
- Customercentric mindset with afocus on patient satisfaction
- Problemsolvingand decisionmaking capabilities
- Adaptabilityand resilience in a fastpaced healthcareenvironment
daily operations,patientcare,healthcare,data,appointment scheduling
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