Customer Executive Intern

2 days ago

Jaipur, India Manova - A New Helping Hand Full time

Job Title:
Customer Executive Intern

Location:
Jaipur (On-site at Manova Technologies Office)

Stipend:
₹3,000 – ₹5,000 per month

Manova Technologies is a fast-growing startup focused on providing premium blue-collar workforce solutions with dignity and innovation at the core. We are on a mission to bridge the gap between skilled workers and modern customer expectations through technology and exceptional service.

Role Overview:

We are seeking a motivated and energetic
Customer Executive Intern
to support our customer experience team. In this role, you will be responsible for interacting with customers both
in-office (Jaipur)
and
over phone calls
, assisting them with their queries, explaining our services, and ensuring a smooth and delightful customer journey.

Key Responsibilities:

  • Welcome and assist customers visiting our
    Jaipur office
    , understand their requirements, and provide appropriate support.
  • Make and respond to customer phone calls with professionalism and empathy.
  • Clearly explain Manova's services, offerings, and processes to customers.
  • Follow up with customers regarding service requests, documentation, and feedback.
  • Maintain daily logs of customer interactions, calls, and visits.
  • Coordinate with internal teams to ensure timely resolution of customer concerns.
  • Assist in onboarding new customers and collecting feedback for improvement.
  • Maintain a customer-first, respectful, and positive attitude at all times.

Requirements:

  • Pursuing or recently completed Bachelor's degree in any field.
  • Excellent verbal communication skills in
    Hindi and English
    .
  • Confident, polite, and customer-friendly personality.
  • Basic computer knowledge (Excel, Google Sheets).
  • Ability to multitask and manage time effectively.
  • Must be based in
    Jaipur
    and available for full-time
    in-office work
    .
  • A strong willingness to learn and grow in a fast-paced startup environment.

Stipend & Benefits:

  • ₹3,000 – ₹5,000 per month internship stipend.
  • Hands-on experience in customer service and relationship management.
  • Exposure to startup work culture and direct mentoring by the founding team.
  • Certificate of Internship & potential full-time opportunity based on performance.

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