Technical Sales Support Engineer

5 days ago


Delhi, India Rieco Industries Limited Full time
Experience - 6 to 9 yearsEducation - BE Mech/Chem

Roles & Responsibilities -Technical Discussions with Customers:

Engage with customers to understand their technical requirements and provide appropriate solutions. Act as a bridge between the sales team and the engineering team to ensure that customer needs are met efficiently.BOM Preparation:

Prepare Bill of Materials (BOM) for projects, ensuring all necessary components are included and accurately listed.Drawing Preparation:

Create and review technical drawings and diagrams to support sales and project implementation. Ensure that all drawings comply with industry standards and customer specifications.Product Demonstrations:

Conduct product demonstrations and technical presentations to potential customers, showcasing the features and benefits of our solutions.Technical Support:

Provide ongoing technical support to customers throughout the sales process, addressing any concerns or issues that arise.Collaboration:

Work closely with the sales, engineering, and project management teams to ensure seamless project execution and customer satisfaction.Documentation:

Maintain detailed records of customer interactions, technical specifications, and project requirements.

Qualifications:Education:

Bachelor's degree in Engineering (Mechanical, Chemical) or equivalent experience.Experience:

6 to 9 years of experience in technical sales support, preferably in the industrial equipment or related sectors.Technical Skills:

Proficient in preparing BOMs and technical drawings. Experience with CAD software is highly desirable.Communication Skills:

Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.



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