Technical Support Engineer
1 month ago
Position: Technical Support Engineer Experience: 2-4 years Qualification: BE/MCA/BSC/ Diploma with relevant experience Location: Mumbai Travel: Should be prepared to travel within India and abroad Company Profile: AllGoVision Technologies is a company focused on developing state of the art technology products in video analytics leveraging the latest advancements in machine learning and artificial intelligence.Our software product is sold in 30+ countries through 100+ channel partners.We are the No 1 Video Analytics brand in India. Work profile: Deployment of AI product of AllGoVision Video Analytics, customer interaction, Demo/POC, and Support. Resolution to complex problems. Good troubleshooting and customer management capability. Deploy solution/application at Customer site remotely / at site within stipulated time, get UAT and evaluation report. Troubleshooting of networking, Windows server and Linux OS required. Good verbal and written communication skills desirable. Work closely with the Sales and Engineering team. Required Skills: Exposure Enterprise architecture, Deep learning, Cloud solutions will be preferable Understanding of Video Analytics/ video management products, Security Products, IT enterprise products pre and post sales activities, System architecture knowledge for enterprise software architecture. knowledge in system administration of Linux operating systems and MySQL Database Hands on experience of Video/CCTV Cameras and security products will be preferable Hands on experience of IP Networks, DNS, Load balancers, DHCP, MS office will be preferable Customer facing skills, Resourceful, fast on feet, Customer Management, Getting User acceptance test Proficiency in Technical documentation like Manuals and troubleshooting document Willing to travel in India and abroad If you are interested, please do share your updated resume Total Experience: Current CTC: Expected CTC: Notice Period: Current Location:
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