Global Cash Ops- Business

3 weeks ago


mumbai, India JPMorgan Chase & Co. Full time

Role Description 

The successful candidate is outcome-focused and has a leadership style that fosters teamwork and is comfortable to step into an evolving environment, work across the organization and drive results with urgency and discipline. Effectively manage multiple deliverables simultaneously, with deep execution experience with a demonstrated ability to meet and enforce deadlines. Strong analytical, organizational and collaboration skills with the ability to challenge an organization and understand ways of working. Comfortable with ambiguity, rapid pace of change and navigate easily across various businesses and functional areas.This role supports the Global Cash & Utilities Operations management team through proactive, simple, consistent organizational support and leadership with a transformation lens. Cash Ops is a global organization within Payments Operations which performs a variety of high value & low value electronic Payment services & Utility functions for a global market of clients. 

Job Responsibilities

Drive key business initiatives and agenda including transformation across organization and support Strategic planning (Executive Support) Create and present periodic non-financial information for business/ governance review with Operations leads, and/or other partners (Business Reporting & Review) Build objectives with Key Results and ensure the organization is measuring what really matters and that metrics are automated in their production and easily accessible. Drive the design, collection, integrity, and reporting (Metrics) Develop and own future plan and strategy for operational support (with supported lead) reflecting business plans over the short to medium term and beyond (Strategy and Planning) Manage Executive Reporting, Leadership Meetings for the agenda Help drive Group’s People initiatives focused on Diversity, Equity & Inclusion, Recruiting, Manager Excellence, Skills of the Future, and Employee Recognition Partner with Ops leads to identify areas for improvements and implementing initiatives. Help drive groups transformation agenda by identifying solution for opportunities, working with stakeholders for implementation and roll out. Lead and drive delivery of the projects with all stakeholder independently including Planning, Tracking and Communicating progress, provide value added analytics, and reporting (scorecards/dashboards and executive level reporting) Lead and be the catalyst for change as requirements/priorities shift progress from planning to execution.

Required Qualifications, Capabilities, and Skills:

12+ years banking/financial services experience, looking for a tenured Vice President with experience in Project management, Transformation/automation. Working knowledge of UiPath, Python coding etc. is a value add Strong analytical and organizational skills. Experience with Data based decision making, leveraging data to support key messages, discreet use of data to maximum effect. Project Management and execution experience with ability to effectively manage multiple projects simultaneously with a demonstrated ability to meet and enforce deadlines. Ability to act independently and make proactive recommendations, with additional ability to work under pressure, deliver competing priorities, make decisions at the right time and prioritize effectively. Willing to take advice and escalate when needed. Experience in designing, delivering & presenting executive level content supported by strong Excel & PowerPoint abilities to develop compelling storylines in a short space of time. Able to both define and deliver to conclusion across multiple groups. Influencing upward and horizontally in a matrixed environment & leverages the organization to deliver results quickly. Intellectually curious: agile, inquisitive, diverse, confident to question the status quo, courage to challenge.
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