Customer Success Manager
2 weeks ago
Overview: The Customer Success Manager is responsible for driving revenue growth by identifying new business opportunities, building and nurturing strong client relationships, and expanding the company's market presence. This role requires a strategic thinker with exceptional communication, negotiation, and interpersonal skills, capable of understanding client needs and aligning them with the company's offerings. Key Responsibilities: New Business Development: ● Identify, qualify, and pursue new business opportunities through various channels (e.G., market research, networking, cold outreach, industry events). ● Develop and execute comprehensive sales strategies to achieve revenue targets and expand the client base. ● Lead the entire sales cycle from initial contact to contract negotiation and closing deals. ● Prepare and deliver compelling presentations, proposals, and pitches to prospective clients. Client Engagement & Relationship Management: ● Build and maintain strong, long-lasting relationships with existing clients, serving as a trusted advisor. ● Understand client needs, challenges, and goals to identify opportunities for additional services or solutions. ● Ensure high levels of client satisfaction and retention through proactive communication and issue resolution. ● Collaborate with internal teams to ensure successful service delivery and client outcomes. ● Identify opportunities to upsell and cross-sell additional products or services to existing clients. Market Research & Strategy: ● Conduct market research to identify industry trends, competitive landscapes, and potential new markets. ● Contribute to the development of business development strategies, go-to-market plans, and sales forecasts. ● Provide market feedback to product development and marketing teams to inform future offerings. Reporting & Analysis: ● Track and report on sales performance metrics, pipeline status, and client engagement activities. ● Analyze sales data to identify areas for improvement and optimize business development efforts. ● Maintain accurate and up-to-date client records in CRM systems. Qualifications: ● Education: Bachelor's degree in Business Administration, Marketing, Sales, or a related field. ● Experience: Proven track record of success in business development, sales, or client management roles, typically 8+ years, preferably within a relevant industry (e.G., market research, Sponsorships, Job boards, research consulting, HR Benefit solutions ex; Talent acquisition, HRMS, reward and recognition products etc.
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Customer Success Manager
3 weeks ago
Bengaluru, India Weekday AI Full timeThis role is for one of Weekday’s clients Min Experience: 3 years Location: Bengaluru JobType: full-time Requirements We are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
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Customer Success Manager
9 hours ago
Bengaluru, Karnataka, India Weekday AI Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
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Customer Success Manager
1 week ago
Bengaluru, Karnataka, India SkanAI Full time ₹ 6,00,000 - ₹ 18,00,000 per yearAs a Customer Success Manager, you will be responsible to manage the full life cycle of customer journey resulting in customer satisfaction, revenues, and profitability goals. In this role, you will build trusted advisor relationships with your clients through deep understanding of their problems, demonstrable product and business process knowledge, highest...
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Customer Success Manager
1 week ago
Bengaluru, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key Responsibilities- Customer Onboarding & Implementation: Guide customers through solution implementation in...
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Customer Success Manager
1 week ago
Bengaluru, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key Responsibilities- Customer Onboarding & Implementation: Guide customers through solution implementation in...
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Customer Success Manager
1 week ago
Bengaluru, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management. Key Responsibilities Customer Onboarding & Implementation: Guide customers through solution implementation in...
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Customer Success Manager
7 days ago
Bengaluru, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management. Key Responsibilities Customer Onboarding & Implementation: Guide customers through solution implementation in...
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Customer Success Manager
7 days ago
Bengaluru, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management. Key Responsibilities Customer Onboarding & Implementation: Guide customers through solution implementation in...
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Customer Success Manager
1 week ago
Bengaluru, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key ResponsibilitiesCustomer Onboarding & Implementation: Guide customers through solution implementation in...
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Customer Success Manager
1 week ago
Bengaluru, India Tars Full timeTars is seeking an experienced Customer Success Manager to join our Customer Success team. In this role, you will drive value for our existing customer accounts through strategic engagement, technical guidance, and proactive relationship management.Key ResponsibilitiesCustomer Onboarding & Implementation: Guide customers through solution implementation in...
