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Application Support Engineers
4 months ago
Description
Core Responsibilities
Develop high-quality and secure code. Fix bugs in the existing code base Provide Tier 4 level support Work with product manager/product owner Work with documentation writers Work with other development teams Determine and develop the best solutions to problems. Work independently to solve technical problems.Required Skills
4+ years of professional experience with C++ programming and Windows application development Familiarity with the following Avaya Aura Core components (able to understanding their function and debug the logs): Communication Manager Session Manager System Manager Experience or familiarity with the following: SIP protocol Real time embedded media Networking - rtp / rtcp /IPv4/IPv6 Audio / Video Call History Dialing RulesPreferred Skills
Familiarity with one or more of the following is a plus:
IX Workplaces One-X Communicator One-X Agent VDI Agent Equinox Conferencing solution Device Services, Multimedia Messaging with enterprise directory integration Security / Oauth 508 compliance JITC/FIPs /HIPAA Devops/ maestro Google (GCP)
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