Design for Service Project Analyst

3 weeks ago

Chennai, India Ford Motor Company Full time
NAThe DfS Project Analyst core responsibilities:Improve serviceability in future product designs.

Develop and maintain an intuitive method for North America project/program tracking and reporting. Scope department needs. Defined concept with cross function input Facilitate implementation plan. Lead monthly Global Program Review Meeting (PRM) meeting. Lead/facilitate Yellow or Red deliverable concerns with SEO Global functional teams to achieve Green Status. Lead North America business case tracking process to ensure accurate and timely reporting of warranty cost savings. DfS Single Point of Contact (SPoC) for vehicle volumesDeliver common and efficient global processes.

Explore opportunities for global commonization. Support global program management processes.Culture/Our Truths

Demonstrate the Ford OS behaviors to achieve success in Excellence, Focus and Collaboration. Utilize empowerment, coaching/counseling, team building and process improvement to create a work atmosphere that develops employees to their fullest potential. Represent Voice of Customer/Voice of Dealer in cross-functional meetings.This analyst should have a strong project/program management skill set, be comfortable working for large amounts of data from various sources, and the ability to view things with an open mindset to drive efficiency. The ideal candidate has the following:4-year college degree or equivalent experience and educationKey knowledge/experience preferred: In-depth knowledge of project/program management system, preferrable JIRA Ability to scope, structure and facilitate new system set up. Ability to train working level team. Ability to supply status reports to management. Strong teamwork and collaborative behaviors. Self-starter capable of operating independently and adapting to dynamic needs. Persistent attention to detail. Ability and interest to learn new concepts and technologies. Automotive serviceability knowledge a plusExperience and ability to:Use data and user insights to continuously improve processes and methods.CommunicationExcellent verbal and written communication skills with the ability to communicate complex data effectively.Proficient in North American English, both verbal and written.Strong interpersonal skills, demonstrating professionalism in all actions.Own Working TogetherCollaborative team player focused on building strong relationships.Believe in skilled and motivated people working together.Focused on continuous development of self and others.Persistent attention to detail.Strategic ThinkerAbility to work independently, forward-thinking.Ability to manage multiple, sometimes conflicting priorities.

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