Field Services Engineer

2 days ago

Bhubaneshwar, India Mobilab (by Primary Healthtech) Full time
About Mobilab:

Mobilab (by Primary Healthtech) is a National Startup Award-winning MedTech company revolutionizing portable diagnostics with AI-powered, IoT-enabled devices . Backed by MeitY, DBT, DST, ICMR, IIT Guwahati, and AIIMS Delhi , we are on a mission to make advanced diagnostics affordable and accessible everywhere.

We are seeking a CBC Service Engineer to join our field operations team in Bhubaneswar . This role is field-based and will require regular travel across Odisha to support device installations, servicing, and customer training.

What You'll Do
  • Install, calibrate, and validate CBC analyzers and related devices at customer sites.
  • Perform preventive and corrective maintenance to ensure uptime and accuracy.
  • Troubleshoot hardware/software issues and provide timely solutions.
  • Conduct demonstrations and basic training for customers and technicians.
  • Maintain service logs, installation records, and report escalations as needed.
  • Support field activities like health camps and device rollouts.
  • Coordinate with central operations and R&D teams for product improvements.
Who You Are
  • Diploma/Degree in Biomedical Engineering, Electronics, Instrumentation, or related fields.
  • 1–4 years of experience in servicing CBC analyzers, biochemistry analyzers, or diagnostic devices.
  • Strong troubleshooting and problem-solving skills.
  • Hands-on experience in device installation, calibration, and maintenance.
  • Willingness to travel extensively across Odisha (field-based job).
  • Strong communication and customer-handling skills.
Why Join Us?
  • Be part of a fast-growing MedTech company transforming healthcare at the grassroots.
  • Gain hands-on exposure to cutting-edge diagnostic technologies.
  • Opportunity to work directly with doctors, labs, and healthcare institutions.
  • Career growth in field service, operations, and technical leadership.

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