Fund Servicing Manager

7 days ago

Bengaluru, India JPMorgan Chase & Co. Full time
The Fund Servicing Manager will be responsible for oversight of day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
Job Summary
As a Fund servicing manager - Vice President you will overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions work with the ED & MD to develop goals for the team and ensure they are reached, Oversight of day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
Job Responsibilities
Overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
Work with the ED & MD to develop goals for the team and ensure they are reached
Oversight of day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
Overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
Work with the ED & MD to develop goals for the team and ensure they are reached, Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed
Ensuring that all staff are aware of daily tasks and deadlines are met, Streamline team processes when needed
Effectively communicating instructions from VP to team, Timely escalation of any potential issues to ED & MD
Assist in determining feasibility of new products and services, Ensures deliverables are met / Signs off on new business and Service level agreements (SLA)
Ensure Controls are adhered to and refreshed quarterly, Implementation of new funds to be on-boarded & Cross team training.
Regular group meetings with the Group Managers to ensure constant communication and feedback about the overall Bank Loans operations performance
Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology
Responsible for ensuring a standardized and efficient process, Participate in the development of goals and execution of strategies within the department.
Complete understanding of the NAV delivery process
Ability to interface with management and clients
Demonstrate ability to proactively identify issues and implement solutions.
Strong organizational skills, concern for quality & accuracy and working to strict deadlines
Excellent interpersonal skills, customer service orientation
Required qualifications, capabilities and skills
A Bachelors Degree or equivalent experience is preferred with typically 5 or more years experience in operations or related function
A minimum of 4 years management experience, Third level finance related study or accounting qualification is desirable
Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners
Strong knowledge of all investment types, Experience with implementing process improvement methodology and/or demonstrated experience with efficiency improvement
Ability to effectively communicate with internal and external clients, Ability to motivate staff and provide feedback when needed. Attention for detail, processes and deadline orientated

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