Cluster Operations Manager
3 days ago
Experience: 8–10 years (minimum 4 years managing multi-site operations).(6–8 years in retail/customer service operations may also be considered.)Under minimal direction, she/he will be responsible for managing the overall OPERATIONS of the CENTRES assigned in the city. KLAY is looking for a hands-on Operations Manager to oversee service-delivery of preschool and daycare centers, ensuring strong operations, service consistency, and team capability. Centre Heads will report to this role.Key ResponsibilitiesOperations & Quality- Oversee daily operations, readiness, and service quality across centers.- Drive SOP and policy implementation, updates, and process change management.- Conduct operational audits, close gaps, and ensure compliance.- Improve productivity, efficiency, and resource utilization through data-driven actions.- Ensure smooth operational setup for new center rollouts.- Responsible for operational readiness of NEW center roll-out.Customer Experience- Monitor and investigate all parent escalations (not first-level handler).- Lead root-cause analysis and drive corrective and preventive actions.- Improve NPS, CSAT, parent satisfaction, and child retention through operational fixes.People & Training- Manage and coach Centre Heads; strengthen operational capability at centers.- Ensure regular operational and SOP training for center teams.- Support manpower planning, staff efficiency, and team retention.Financial Management- Own Cluster P&L, budgeting, and cost management.- Optimize operating costs while maintaining quality and service standards.Skills & Competencies- Strong communication and people skills; customer-focused.- Hands-on operator with strong problem-solving and attention to detail.- Experience with SOPs, audits, metrics, and structured improvement (Six Sigma preferred).- Proficient in MS Office; comfortable with data and reporting.- High ownership, integrity, and teamwork.Education- Bachelor’s degree required; Master’s preferred.- Early Childhood Education background is a plus.
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Cluster manager- operations
4 days ago
Bengaluru, India UNISON INTERNATIONAL CONSULTING Full timeHiring: Cluster Manager – OperationsBangaloreLeading Beauty & Lifestyle Retail Brand6–7 Years ExperienceResponsibilities:* Drive KPIs, sales, profitability & P&L* Oversee store rollouts, branding & manpower* Ensure SOPs, compliance & brand standards* Improve underperforming stores & coach teams* Manage costs, merchandising, layouts & customer flow*...
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Cluster manager- operations
2 days ago
Bengaluru, India UNISON INTERNATIONAL CONSULTING Full timeHiring: Cluster Manager – OperationsBangaloreLeading Beauty & Lifestyle Retail Brand6–7 Years ExperienceResponsibilities:* Drive KPIs, sales, profitability & P&L* Oversee store rollouts, branding & manpower* Ensure SOPs, compliance & brand standards* Improve underperforming stores & coach teams* Manage costs, merchandising, layouts & customer flow*...
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Cluster Operations Manager
2 weeks ago
Bengaluru, Karnataka, India Careernet Full time ₹ 12,00,000 - ₹ 36,00,000 per yearKey Skills: Cluster, Warehousing, Warehouse Management.Roles & Responsibilities:Lead and manage a team of area managers to optimize operational efficiency and achieve performance targets.Liaise between the implementation team and operations strategy team to ensure effective order fulfillment, logistics, and customer experience.Conduct cost analysis, prepare...
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KLAY - Cluster Operations Manager
6 days ago
Bengaluru, India KLAY Prep Schools and Daycare Full timeAbout KLAYKLAY has been consistently recognized as Indias Best Day-care & Prep School, known for its nurturing learning environment, exceptional childcare standards, and trusted partnership with parents.With 2000+ educators, 150+ centres, and presence across 7 major cities, KLAY continues to expand its footprint and impact.Role OverviewWe are looking for an...
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Cluster Manager
2 days ago
Bengaluru, Karnataka, India KreditBee Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: Cluster Manager - Loan Against Property Location: Chennai Overview: We are seeking a dynamic and experienced Cluster Manager to oversee our Loan Against Property (LAP) product division, responsible for managing a cluster of 5 branches. The ideal candidate will possess strong leadership skills, in-depth knowledge of LAP products, and a proven...
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Cluster Manager
2 weeks ago
Bengaluru, India Flipkart Full timeMandatory SkillsPeople Management, Team Management, LeadershipDesirable SkillsTeam Building, Strategic Thinking, Business ManagementYou are Responsible for- Plan and manage product distribution activities to achieve company goals.- leading a team of individuals across various departments such as marketing, sales, customer service, logistics, and operations.-...
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Cluster Manager
2 weeks ago
Bengaluru, Karnataka, India Hala Mobility Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionHala Mobility is India's first multi-modal vehicle-sharing platform, committed to making transportation sustainable, affordable, and accessible. Focused on building a carbon-free future, Hala Mobility offers a variety of electric vehicle options for renting, leasing, or purchasing. Guided by the mission "People Friendly, Pocket Friendly,...
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Retail Cluster Manager
2 weeks ago
Bengaluru, India Just In Time Full timeAbout US : JUST IN TIME is India’s leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We take...
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Retail Cluster Manager
2 weeks ago
Bengaluru, India Just In Time Full timeAbout US: JUST IN TIME is India’s leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We take...
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Retail Cluster Manager
2 weeks ago
Bengaluru, India Just In Time Full timeAbout US : JUST IN TIME is India’s leading retailer of global watch brands. We strive to provide all kinds of watches, from classic to the latest designs. As the authorised retailer of more than 40 international brands, we sell authentic products with warranties. JUST IN TIME has an amazing collection that showcases timeless design and innovation. We take...
