Cluster Manager
2 weeks ago
Company Description
Hala Mobility is India's first multi-modal vehicle-sharing platform, committed to making transportation sustainable, affordable, and accessible. Focused on building a carbon-free future, Hala Mobility offers a variety of electric vehicle options for renting, leasing, or purchasing. Guided by the mission "People Friendly, Pocket Friendly, Planet Friendly," the company empowers individuals to embrace clean transportation alternatives. Hala Mobility invites passionate individuals to join their journey towards revolutionizing transportation. Visit to learn more.
Role Description
The Cluster Manager at Hala Mobility is a full-time, on-site role based in Bengaluru. This role involves overseeing day-to-day operations within assigned clusters, enhancing operational efficiency, and ensuring smooth coordination among teams. Responsibilities include managing resources, implementing performance metrics, analyzing data to improve services, and addressing customer queries effectively. The Cluster Manager will also liaise with internal teams, support marketing efforts, and ensure compliance with company policies and protocols.
Qualifications
- Operational Management and Resource Allocation skills
- Data Analysis and Problem-Solving abilities
- Strong Communication and Team Leadership skills
- Experience in Customer Service and Issue Resolution
- Understanding of Sustainable Transportation or Electric Vehicle Industry is a plus
- Proficiency with technology and analytical tools
- Proven ability to manage cross-functional teams in a fast-paced environment
- Bachelor's degree in Business, Engineering, or a related field is preferred
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