Call Center Specialist

3 weeks ago


New Delhi, India MASSH - Minimal Access Smart Surgery Hospital Full time

Company Description

MASSH - Minimal Access Smart Surgery Hospital is a network of Super Speciality Hospitals with the first premier treatment destination in South Delhi, Noida, Ludhiana. The hospital offers advanced treatments in Urology & Andrology, Laparoscopic GI, Laparoscopic Gynaecology, Oncology, Gastro.


Role Description

This is a full-time on-site role for a Call Center Specialist at MASSH in New Delhi. The Call Center Specialist will be responsible for providing customer support, communication, and excellent customer service in a contact center environment. Computer literacy is essential for this role.


Qualifications

  • Customer Support, Communication, and Customer Service skills
  • Experience in Contact Centers
  • Proficiency in Computer Literacy
  • Excellent interpersonal skills and empathy
  • Ability to work well under pressure
  • Strong problem-solving abilities
  • Previous experience in a healthcare setting is a plus
  • Bachelor's degree in a related field




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