Service Desk

1 month ago


Ibrahim Bagh Lines, India Tata Consultancy Services Full time

Job Role - Service DeskExperience Range: 6 to 12 yearsJob Locations: HyderabadJob DescriptionRoles and responsibilities:Knowledge on End User Computing Devices (Laptop / Desktop / VDI)Ability to provide technical support over the phoneExcellent Oral and Written Communication skillsHands on Experience on resolving customer issues related to the infrastructureAssist with support of network connectivity, PCs, and VPN connectivityExperience on Remote Desktop Client Software’sAbility to resolve and or provide work aroundAnticipate customer needs and proactively identifies solutionsEnthusiastic Maintain high customer / end user satisfactionStrong in Communication skills and inter-personal skills.Should have good experience in troubleshooting hardware issues for both desktops and laptops.Should have experience in Active Directory and desktop engineeringHands on experience on VMware and VDI troubleshooting.


  • Service Desk Manager

    4 weeks ago


    Ibrahim Bagh Lines, India Wipro Full time

    Total Exp: Min 8 YearsRelevant as Manager: 4 YearsLocation: Hyderabad/PuneBand: B3/C1Should have real time experience in Global Service Desk experience.Role purpose: The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measured and adhered. Owner of key measurements, Service Levels, and critical deliverables for SD...


  • Ibrahim Bagh Lines, India Wipro Full time

    Role purpose: The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measuredand adhered. Owner of key measurements, Service Levels, and critical deliverables for SD services Main responsibilities: Performance of a single delivery center. Adherence to standards, measurement and reporting ofmetrics. Overall responsibility...


  • Ibrahim Bagh Lines, India Tata Consultancy Services Full time

    Service Desk SpecialistExperience: 2 + YearsLocation: HyderabadCandidate must be available on 27/09/2024 Friday for virtual interview.Required Technical Skill Set :Windows Operating System, Remote Desktop Client, Mobile Device Management Job descriptionKnowledge on End User Computing Devices (Laptop / Desktop / VDI) Ability to provide technical support over...


  • Ibrahim Bagh Lines, India Genpact Full time

    Consultant – Service Desk Level 2Location: HyderabadExperience: 5-8 yearsImmediate joiners preferred. Mandatory Skills:O365AzureSharePoint IntuneKindly do apply here or share resume to with Sub of " L2 SD" along with Notice period. ResponsibilitiesExperience on troubleshooting Windows and Apple Operating System issues.Ability to fix all windows related...


  • Ibrahim Bagh Lines, India AKM Global Full time

    Job Title: Front Desk ReceptionistWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at AKM Global. The ideal candidate will have a strong background in hospital administration and excellent communication skills.Key Responsibilities:Provide exceptional customer service to patients, visitors, and staffManage front desk...


  • Ibrahim Bagh Lines, India AKM Global Full time

    Job Title: Front Desk ReceptionistWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at AKM Global. The ideal candidate will have a strong background in hospital administration and excellent communication skills.Key Responsibilities:Provide exceptional customer service to patients, visitors, and staffManage front desk...

  • Service Desk

    1 month ago


    Ibrahim Bagh Lines, India Tata Consultancy Services Full time

    Job Role - Service DeskExperience Range: 2 to 6 yearsJob Locations: HyderabadJob DescriptionMust HaveKnowledge on End User Computing Devices (Laptop / Desktop / VDI)Ability to provide technical support over the phoneExcellent Oral and Written Communication skillsHands on Experience on resolving customer issues related to the infrastructureAssist with support...

  • Service Manager

    4 weeks ago


    Ibrahim Bagh Lines, India AIR (Advanced Inhalation Rituals) Full time

    Job Summary:We are seeking a dedicated and experienced IT Service Manager to lead our IT service management team. The ideal candidate will have a strong focus on ITIL principles and practices, ensuring the delivery of high-quality IT services that meet the needs of our organization and its stakeholders. The IT Service Manager will be responsible for...

  • Pre-sales

    5 months ago


    Civil Lines, Jaipur, Rajasthan, India Consultant Desk Full time

    **Company**: Consultant Desk (Hiring for Client) **Location**: Jagatpura, Jaipur, Rajasthan **About Consultant Desk**: Consultant Desk is a leading consulting firm specializing in operational excellence, business growth, and Consumer Experience Architecture. We are currently assisting one of our clients in hiring a dynamic Telesales Executive to join their...


  • Ibrahim Bagh Lines, India Inspiredge IT Solutions Full time

    Role: Technical Support Engineer Experience: 3+ years Location: Hyderabad/Vizag Role Overview: The Technical Support Engineer provides support to clients end users in an Information Technology help Desk capacity. The role involves working on desktop-related problems including hardware, operating system, applications and/or network configuration. The role...


  • Ibrahim Bagh Lines, India Inspiredge IT Solutions Full time

    Role: Technical Support EngineerExperience: 3+ yearsLocation: Hyderabad/VizagRole Overview:The Technical Support Engineer provides support to clients end users in an Information Technology help Desk capacity. The role involves working on desktop-related problems including hardware, operating system, applications and/or network configuration. The role...


  • Ibrahim Bagh Lines, India Intellitech IQ Consultancy Full time

    About the Role:The IT Global Service Desk at Intellitech IQ Consultancy is seeking a skilled IT Support Engineer to provide technical assistance to our clients. This role involves diagnosing and resolving IT issues, ensuring seamless operation of clients' computer systems and IT services. As a member of our team, you will provide exceptional customer service...


  • Ibrahim Bagh Lines, India Zeta Global Full time

    Programmatic Technical Operations RoleZeta Global is a data-driven marketing company focused on customer acquisition, retention, and growth. We are seeking a skilled Technical Operations Engineer to join our Programmatic Platform as a Service team.Key Responsibilities:Provide technical support for the Zeta DSP, programmatic campaign performance, and...


  • Ibrahim Bagh Lines, India Zeta Global Full time

    Programmatic Technical OperationsJob Location: HyderabadSummary:Zeta Global is a data driven marketing company focused on customer acquisition, retention, and growth. We are looking for a Technical Operations Engineer to join our Programmatic Platform as a Service team. You will provide platform support to both internal and external clients, manage...


  • Ibrahim Bagh Lines, India Zeta Global Full time

    Programmatic Technical Operations Job Location: Hyderabad Summary: Zeta Global is a data driven marketing company focused on customer acquisition, retention, and growth. We are looking for a Technical Operations Engineer to join our Programmatic Platform as a Service team. You will provide platform support to both internal and external clients, manage...


  • Ibrahim Bagh Lines, India Cherry Bekaert Full time

    The Proactive Support Specialist is an entry-level position responsible for participating in the day-to-day tasks and operations of the service desk. The Proactive Support Specialist ensures their assigned tasks are completed on time and enters service requests when issues that cannot be resolved during the scheduled task are noted.As a Proactive Support...

  • Front Desk Executive

    5 months ago


    Karol Bagh, Delhi, Delhi, India 99Notes Ed. Tech Pvt. Ltd. Full time

    **Job Title: Front Desk/Receptionist** **Location: Karol Bagh, New Delhi** *** **Responsibilities**: **1. Front Desk Management**: - Greet and welcome students, parents, staff, and visitors with a professional and friendly demeanor. - Answer, screen, and forward incoming phone calls promptly and courteously. - Maintain the security of the institution by...


  • Karol Bagh, Delhi, Delhi, India ESSVEE SERVICES Full time

    **1. Should have excellent verbal communication skills.** **Active listening and great customer service skills also are a must. A talented receptionist can connect callers and visitors with the right employees, as well as handle basic customer service problems and requests adeptly.** **2.Positive Attitude** **3.Multitasking Skills** **4.High Emotional...


  • Ibrahim Bagh Lines, India Freshworks Full time

    Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13...

  • Noc Engineer L1

    3 weeks ago


    Ibrahim Bagh Lines, India iBASIS Full time

    About Us: We are the leading communication solutions provider enabling operators and digital players worldwide to perform and transform. Powered by Tofane Global, we have become the first independent international communications specialist, ranking as the third largest global wholesale voice operator and a Top 3 Mobile Signaling and Data solutions vendor....