IT Manager
1 month ago
Scope of Work
: As IT Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.
I will fully embrace, implement and safeguard the Wellness overall philosophy, concepts and programs that are the pillars of wellness such as Eat With Six Senses. I will safeguard the programs such as Sleep With Six Senses and Grow With Six Senses program and make sure that this program and all other brand initiatives are fully embraced within the Rooms department. All aspects of these wellness initiatives will be adopted and implemented throughout the operation.
Sustainability is at the core of everything we do at Six Senses. As IT Manager, I will ensure all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging such as the abolition of single-use plastic by 2022, social responsibility and all other practices documented in the Sustainability Guidelines are followed in the department to maintain a harmonious and sensitive approach to our environment and cultural surroundings.
In this role, I will assume full responsibility for the efficient operation of the IT department to provide exceptional products and services within brand operating standards. I will ensure that all set policies, procedures, best practices are in place and rigorously enforced. I will diagnose hardware and software problems and replace defective components and perform data backups and disaster recovery operations; maintain, administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
I will plan, coordinate, and implement network security measures to protect data, software, and hardware; operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. I will ensure to perform routine network startup and shutdown procedures and maintain control records.
I will design, configure, and test computer hardware, networking software and operating system software. Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes. Confer with network users about how to solve existing system problems. Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. I will focus on the rejuvenation of the room experience ensuring IT services and products will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.
Interaction and communications between departments under my control and other departments within the resort are clear and effectively maintained to support the smooth running of the resort. I will perform any additional duties given to me by the EAM/Director of Rooms and/or General Manager. Qualification : To execute the position of IT Manager, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum of a Bachelor’s degree with a MCSE certification and more than three years’ experience in a similar hotel operational role.
I am a personally involved, visible and proactive leader with excellent organizational skills, capable of providing focused direction and continuing to establish the property’s prominent position within the market. I possess a well-developed capability for strategic decision-making and a track record of proven results in the areas of operational excellence, customer and host satisfaction and profit.
In terms of IT management, I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer.
My financial acumen positions me as a business savvy leader with demonstrated financial understanding and interpretation of reports plus cost and inventory control. Accommodation Provided : No Benefit : Six Senses Local Benefit
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