HR Employee Services Specialist

4 weeks ago

pune, India Amdocs Full time

In one sentence

Supports HR processes by providing services to Amdocs employees, managers and HR teams. Coordinates events and activities to promote the employee experience and enables flawless and efficient end-to-end HR processes.

What will your job look like?

Act as a "sensor" to the Field HR and proactively "raises flags" when necessary. Handle ongoing activities in his/her domain within a specific unit, including budget allocation and prioritization when needed. This requires staying up-to-date on the legal and/or professional issues in order to improve and update the relevant activities. Apply knowledge and expertise of the most updated processes and tools in day to day interactions with employees. Provide solutions (which may be customized in accordance with HR guidelines and/or business targets) and implements HR policies/processes/activities in a vibrant environment. You will craft, generate and present a variety of reports that support organizational processes and facilitate ongoing improvement. Update and maintain data of various HR system and issue reports and analyses in support of ongoing monitoring and decision making. Plan and handle operational aspects of HR processes and/or activities from initiation to execution, including alignment of various internal and/or external focal points. Ensure that all the necessary facilities are in place for relevant activities.

All you need is...

Bachelor’s degree holder - full time Proven 5 - 9 years of experience  Previous experience in operational roles (that is, handling operational processes and systems) Familiarity with Amdocs and Amdocs systems and experience of working with various partners (internal and external) are seen as advantages Specific for EC and CR: Solid experience in planning, leading and executing similarly complex (employee care / CR) projects and events Specific for CR rep.: Experience working with external associations - advantage Act as Regional focal to advise employees and Managers on various policies, processes related complex matters Work with Business Managers on guiding them on various team related aspects like how to manage difficult conversation, support on critical processes like Progressions, salary revisions, PIP etc. Holding Exit interviews with all voluntary exits and analyze the inputs for various corrective/revised measures to enhance employee experience Support the Business Managers to help them equip with the necessary and required knowledge about various policies, processes and programs Ensure implementation of Employment related new rules and regulations in the region along with Legal team

Why you will love this job:

Work with multifaceted HR Professionals at the back-end and gain a better understanding of different HR facets Become a master of multi-tasking We offer a range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave

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