Technical Platform Product Manager

3 weeks ago

chennai, India Infotel UK Full time

•Conceiving Vision, multi-year strategy and product roadmap for the assigned sub-OTA platform.
•Understanding the existing OTA Platform both functionally, technically (architectural) and how to modernize this with new capabilities to serve customers.
•Creating compelling New Roadmap from the yearly strategy and objective – for the converged or north star platform to serve customers with enhanced experience.
•Documenting the as-if Customer Journey and creating full automated journeys that will enable efficiency and intuitive experience to the to be customer.
•Communication and prioritization of customer issues/updates with stakeholders, including the assisting in testing and implementation of solutions from development to production.
•Establish scalable processes to survey and capture information, insight, and metrics on Products.
•Collaborate across functional, technical and business teams to meet the Product Delivery objectives.
•Manage Platform Product requirements (Epics, Stories) Ensure the product backlog reflects the vision and strategy Work with Architecture, End-to-End System Engineering, and solution Engineering and have buy-in
•Populate the RTC solution backlog appropriately with appropriate solution epics and features, working with architects for the feature descriptions.
•Coordinate dependencies with other product owners within the software organization.
•Review the Technical Architecture, End-to-End System Design and validate it for the Performance requirements (Scalable, Available, Performing and Extendible)
•Support communication of delivery timelines, status, risks, and escalations to leadership
•Build relationships with key stakeholders and other influencers who contribute to the definition and ongoing support of the new delivery software platform.
•Own the customer experience and customer journey.
•Continuously research industry developments, new market trends and understand how our products are performing with current customers.

Requirements

•Candidate must demonstrate a “product mindset” with the ability to problem solve, collaborate, and enable realization of business value in an iterative fashion.
•Bachelor's Degree Engineering, Information Technology, or other directly related field.
•6+ years of Product Management experience.
•5+ years of experience in Connected Vehicle domain in Automotive space.
•5+ On-board ECU update and system interfaces experience.
•2+ OTA Update in Offboard or Onboard perimeter.
•2+ HMI experience to manage the customer interface with in-vehicle display, mobile app and web portal.
•5+ years of experience in IT related functions.
•2+ SAFE Agile experience.
•2+ years of experience with underlying application program interface methods for systems integrations.
•Thorough understanding of the platform product development organizational model and its vision to drive innovation and Agile development techniques.
•Deep troubleshooting skills and capabilities to lead a triage team across a complex ecosystem with multiple application and service providers in times of critical service interruption.
•Knowledge of complex protocols and application performance modeling knowledge of security methods for vehicle to cloud communications.
•Business savvy and technical product manager who can lead complex cross company efforts.  
•Excel at several core competencies including business acumen, domain knowledge, strategic thinking, analytical and leadership attributes.  
•Excellent customer intuition – develop innovative product solutions from the ground up based on a deep understanding of customer needs.  
•Record of accomplishment of shipping multiple successful products that have moved the needle on key business and customer metrics.  
•Strong collaboration skills with proven ability to influence senior leaders and quickly earn the trust of teams outside of direct circle of influence.
•Strong ownership and bias for action  
•Demonstrated experience team building, mentoring, and coaching specific to Product Management.

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