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Major Incident Manager/Problem Management
2 months ago
TCS hiringRole: MIM/problem managementLocation: BangaloreExperience: 5-8Must Have:Ability to work independently as well as within a team environment; Excellent writtenand verbal communication skills; Ability to execute ITIL processes; Strong oral and written communication skills; Should be able tobalance competing demands for resources and adapt to changing priorities; Ability to perform problem resolution, judgment, negotiation, and decision-making skills; Some knowledge of ITIL incident, problem, and change management components; Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986; Demonstrates problem solving, collaboration, and conflict management skills; Public Trust security clearance required; Minimum three (3) years hands on ITSM experience; Uses technical background and understanding to interpret technical issues for the business and sustain credibility with IT; ITIL qualified; Shows understanding of Agile/Lean leadership principles.Ability to work independently as well as within a team environment; Excellent writtenand verbal communication skills; Ability to execute ITIL processes; Strong oral and written communication skills; Should be able tobalance competing demands for resources and adapt to changing priorities; Ability to perform problem resolution, judgment, negotiation, and decision-making skills; Some knowledge ofITIL incident, problem, and change management components; Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986; Demonstrates problem solving, collaboration, and conflict management skills; Public Trust security clearance required; Minimum three (3)years hands on ITSM experience; Uses technical background and understanding to interpret technical issues for the business and sustain credibility with IT; ITIL qualified; Shows understanding of Agile/Lean leadership principles.
