Customer Care Executive

4 weeks ago

Kharadi, India Expedite Informatics Full time

Job Title: Customer Care Executive
Location: Kharadi, Pune (Work From Office Only)
Shift Timings: 10:00 AM to 7:00 PM
Working Days: 6 Days a Week (Sunday Off)

Key Responsibilities

  • Handle incoming calls, resolve client queries, and provide accurate information
  • Follow up with clients to confirm appointments and collect feedback
  • Maintain updated records of client communications and interactions in CRM or Google Sheets
  • Coordinate with the in-clinic team to ensure timely scheduling and service delivery
  • Address client concerns promptly and escalate issues when needed
  • Assist in calling campaigns and customer satisfaction surveys

Requirements

  • Recent graduate or final-year student (any stream)
  • Excellent verbal communication skills in Hindi and English (Marathi is a plus)
  • Polite, patient, and service-oriented communication style
  • Basic computer knowledge (Google Sheets/MS Excel)
  • Ability to stay calm under pressure and handle multiple client conversations
  • Must be available to work full-time from the clinic (no remote work)

What We Offer

  • Training in customer communication and healthcare service processes
  • Certificate of internship or a full-time role based on performance
  • Opportunity to work with a passionate team in a health & wellness startup
  • A warm, collaborative, and customer-first work culture

Send your resume to: sayaji(@)
Contact us at:

Job Type: Full-time

Pay: ₹15, ₹35,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer

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