End User SME

14 hours ago

Bengaluru, India EIL Global IT Solutions and Services Pvt Ltd Full time

Company Overview EIL Global IT Solutions and Services Pvt Ltd, headquartered in Adelaide, Australia, is a premier IT service provider in the Asia Pacific and EMEA regions. We specialize in a variety of technologies including desktops, servers, networks, and data centers. Our company offers innovative IT solutions, aiding enterprises in their digital transformation through professional and managed services, including AIOPS, AI-based workforce automation, and blockchain solutions. Visit us at EIL Global . Job Overview We are seeking a skilled End User SME to join our team at EIL Global IT Solutions and Services Pvt Ltd. This is a mid-level, full-time remote position based in Bangalore. The ideal candidate will have 4 to 6 years of relevant work experience. You will be responsible for overseeing IT operations, ensuring seamless operation and deployment of IT services, and providing high-level support to our clients in different geographical locations. Qualifications and Skills Proven experience in Microsoft 365 administration, capable of handling all administrative tasks to ensure smooth operations. Expertise in Active Directory management, including user account creations, modifications, and group policy management. Strong background in enterprise software support, with the ability to troubleshoot and resolve software-related issues effectively. Solid understanding of remote desktop troubleshooting skills to assist colleagues and clients in remote work environments. Experience in implementing ITIL processes to improve service delivery and customer satisfaction significantly. Proficiency in using the ServiceNow ticketing system for efficient handling of service requests and incident management. Excellent customer relationship management skills, ensuring client needs are met with a positive approach and efficient solutions. Ability to implement and manage end-user device security, ensuring that all corporate devices adhere to the highest security standards. Roles and Responsibilities Provide technical support and consultation for the end-users and clients, ensuring all queries and issues are addressed timely and effectively. Oversee the administration and management of Microsoft 365 and associated applications to ensure productivity and uptime. Manage and maintain Active Directory, including integration and synchronization with other business systems. Perform remote desktop troubleshooting and assist global teams in resolving their IT challenges efficiently. Collaborate with IT teams to implement ITIL processes and ensure best practices are followed for all IT services. Monitor and manage the ServiceNow ticketing system, ensuring service requests are logged, processed, and resolved promptly. Develop and maintain customer relationships, acting as a primary touchpoint for client interactions and feedback. Ensure end-user devices comply with security protocols, performing regular checks and updates to maintain security standards.

  • End User SME

    5 days ago

    Bengaluru, Karnataka, India EIL Global IT Solutions and Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company OverviewEIL Global IT Solutions and Services Pvt Ltd, headquartered in Adelaide, Australia, is a premier IT service provider in the Asia Pacific and EMEA regions. We specialize in a variety of technologies including desktops, servers, networks, and data centers. Our company offers innovative IT solutions, aiding enterprises in their digital...

  • Specialist I – IT End User Computing

    14 hours ago

    Bengaluru, India Momentive Full time

    Job Title: Specialist I – IT End User ComputingSummary: The Specialist I - IT End User Computing provides the needed technical support to enable users to perform their business activities at multiple locations. Ensure IT issues are escalated to the appropriate support team with urgency. Self-driven to solution and project manage new technologies to support...

  • Technology Resilience Engineer

    3 days ago

    Bengaluru, India Fidelity International Full time

    Job Description About the Opportunity Job Type: Permanent Application Deadline: 29 November 2025 Job Description Title Technology Resilience Engineer - End User Technologies Department ETS / Enterprise Technology Recovery & Resilience Location Bangalore Reports To Director, Head of Enterprise Technology Recovery & Resilience Level 5 - Technology Consultant...

  • End User Support Specialist

    3 weeks ago

    Bengaluru, India Whatjobs IN C2 Full time

    The End User Support Specialist (L2) acts as the primary escalation point for the L1 support team and resolves advanced technical incidents related to user access rights, business applications, network connectivity, and end-user devices . This role ensures high-quality service delivery by owning escalated tickets, performing in-depth troubleshooting, and...

  • End-User Experience Analyst

    1 week ago

    Bengaluru, Chennai, Hyderabad, India ti Steps Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role:We are seeking an insightful and customer-focused End-User Experience Analyst to monitor, analyze, and improve the experience of our end users across all digital platforms and IT services. Your goal will be to ensure smooth, efficient, and satisfying interactions between users and technology, identifying pain points and driving enhancements...

  • End User Compute Advisor

    6 days ago

    Bengaluru, India Arm Full time

    **Job Overview**: Reporting into the EUC and Identity Service managers this role manages the Arm End User and Identity function, to drive performance, focusing on technical excellence and end user experience and a high level of customer service. **Responsibilities**: Collaborating with the relevant. global product/service owners to define and implement an...

  • End User Computing

    5 days ago

    Bengaluru, Karnataka, India SQUIRCLE IT CONSULTING SERVICES Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description Squircle IT Consulting Services is a leading IT solutions and servicesBangalore company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best...

  • End User Computing Sr. Associate

    14 hours ago

    Bengaluru, India NTT Full time

    JOB DESCRIPTION Req ID:     We are currently seeking a End User Computing Sr. Associate to join our team in BANGALORE, Karnātaka (IN-KA), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence, and our...

  • COUPA Functional SME

    2 weeks ago

    Bengaluru, Karnataka, India Tanisha Systems Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Position : COUPA Functional SME.Work Mode : Remote.Job Type : Contract to Hire.Job Description :We are seeking a Coupa Functional Subject Matter Expert (SME) to support the design, configuration, and optimization of Coupa solutions, with a focus on procurement and spend management processes.The ideal candidate will have deep functional knowledge of Coupa...

  • Virtualization SME

    7 days ago

    Bengaluru, Karnataka, India PradeepIT Consulting Services Full time ₹ 10,000 - ₹ 50,000 per year

    JD for Virtualization SME Role:Citrix and VMware Virtualization: Proficiency in managing and optimizing Citrix and VMware virtualization environments.End-User Computing (EUC) Services:SCCM (System Centre Configuration Manager): Experience in deploying and managing software, updates, and configurations across devices.Intune: Familiarity with Microsoft Intune...