Customer Service Specialist

3 weeks ago

Indore, India Airport Lounge Full time

Company Description

Airport Lounge is an entertainment company based in Monroe, Louisiana. Known for its premium facilities and services, Airport Lounge aims to provide a superior customer experience. We focus on ensuring guests have a comfortable and enjoyable visit. Join our team to be part of a company that values hospitality and customer satisfaction.

Role Description

This is a full-time, on-site Customer Service Specialist role located in Indore. The Customer Service Specialist will be responsible for assisting customers with inquiries, providing effective solutions, and ensuring high levels of customer satisfaction. Daily tasks include handling customer support calls, managing customer service interactions both in person and over the phone, and ensuring a positive customer experience. The role requires effective communication and problem-solving skills to address customer needs promptly.

Qualifications

  • Customer Support and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Phone Etiquette skills
  • Excellent written and verbal communication skills
  • Ability to work effectively in a fast-paced environment
  • Previous experience in a customer service role is beneficial
  • High school diploma or equivalent

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