Client Servicing Executive

4 weeks ago

Mumbai, Maharashtra, India Cultivate Design Full time

Who are we?

We are a close-knit bunch of creative professionals with a vision to create, and an intent to have some fun along the way. Here's a whole mix of scribblers, doodlers, thinkers, and explorers, who piece together their thoughts and ideas to design something unique, just for you.

Job Description

Ready to dive into advertising with a role that allows you to lead client success from the forefront? As a client servicing executive, you will become a vital link between our esteemed clients and our dynamic internal team to understand and mitigate issues efficiently.

So, if you love interpersonal interactions and have your problem-solving hat on, then go on- give it a read

Qualities

* Love for advertising is a must.

* Bring eagerness, go-getter attitude, and discipline to the table.

* Attention to detail and seeking guidance when outcomes are uncertain.

* Master of planning and time management

Qualifications

* Strong verbal/written English communication & skills

* Should be flexible & adaptive to the agency work culture.

* Strong analytical skills are essential.

Software Prowess

* PowerPoint

* Word

* Excel

Our Expectations (KRA)

* Meeting clients for briefings and discussions and identifying their requirements to prepare presentations & proposals to present them.

* Grasping and delivering on client's marketing objectives.

* Creating action items for other teams actively monitoring their progress and responding to client queries in a timely and professional manner.

* Conduct primary, secondary & competitive research to understand client business.

* Work closely with the respective departments for delivering projects (Mainline + Digital).

* Briefing & brainstorming with the senior team, ensuring smooth execution and delivery.

* Generating estimates and obtaining budgetary approvals from clients, providing financial updates received from the client or the vendor.

Experience

At least 1 to 2 years of relevant work experience

Designation

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