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Customer Success Architect
2 months ago
About this role:As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption, expansion and advocacy metrics.You will:- Work with customers to explore their cyber risk management requirements- Architect scalable and flexible solutions for Balbix to operate within customer’s environment- Lead onboarding, configuration and integration of Balbix solution- Educate customers on the Balbix value proposition as well as Balbix’s capabilities- Design and drive workflows to reduce customer’s cyber risk quickly and efficiently- Capture best practices from your customer engagements and share across the company- Lead Customer Success activities including running QBRs, managing escalations, and conducting regular status calls- Identify and achieve targets on CS metrics including renewals, customer satisfaction etc,- Collaborate on and create artifacts that can help other customersRequirements:- Bachelor's / Master’s degree in computer science or related technical field- 5+ years of experience of which minimum 3+ years experience working in customer-facing technical roles in cybersecurity space- Proficiency in comprehending and articulating technical details and value proposition- Experience with designing and deploying complex solutions that serve the customer’s needs- Experience directly working with senior customer stakeholders- Strong problem solving and organizational skills- Experience with Big4 consulting is a big plus
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Customer Success Architect
3 weeks ago
bangalore, India Balbix Full timeAbout this role:As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption,...
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Customer Success Architect
2 weeks ago
Bangalore City, India Balbix Full timeAbout this role:As a Senior Customer Success Architect, you will be working directly with customers to help identify their Cyber Risk management requirements, determine how Balbix can help meet those, implement the solution and help them derive the desired outcomes. This is a highly technical, consultative and visible role directly influencing adoption,...
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Customer Success Architect III
4 weeks ago
bangalore, India Mixpanel Full timeAbout Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including...
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Customer Success Architect III
3 weeks ago
bangalore, India Mixpanel Full timeAbout Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including...
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Customer Success Manager
1 month ago
bangalore, India Enterprise Bot Full timeEnterprise Bot is a rapidly expandingconversational AI technology scaleup company that has beenproviding advanced automation solutions to large companiesworldwide since 2017. Our cuttingedge technology is trusted bywellknown companies such as SIX Group (Swiss Stock Exchange) SWICAGenerali and others to enhance customer contact automate processesand drive...
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Customer Success Manager
3 weeks ago
bangalore, India MongoDB Full timeIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....
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Customer Success Manager
4 weeks ago
bangalore, India MongoDB Full timeIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....
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Customer Success Manager
3 weeks ago
bangalore, India Enterprise Bot Full timeEnterprise Bot is a rapidly expanding conversational AI technology scale-up company that has been providing advanced automation solutions to large companies worldwide since 2017. Our cutting-edge technology is trusted by well-known companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer contact, automate processes,...
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Customer Success Manager
1 month ago
bangalore, India Enterprise Bot Full timeEnterprise Bot is a rapidly expanding conversational AI technology scale-up company that has been providing advanced automation solutions to large companies worldwide since 2017. Our cutting-edge technology is trusted by well-known companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer contact, automate processes,...
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Manager, Customer Success
3 weeks ago
bangalore, India G2 Full timeAbout The Role We are seeking an experienced and dynamic individual to join our team as the Manager of Customer Success. In this role, you will be responsible for leading and developing our customer success team to ensure the successful adoption and ongoing satisfaction of our clients. You will play a critical role in driving customer retention and...
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Manager, Customer Success
4 weeks ago
bangalore, India G2 Full timeAbout The Role We are seeking an experienced and dynamic individual to join our team as the Manager of Customer Success. In this role, you will be responsible for leading and developing our customer success team to ensure the successful adoption and ongoing satisfaction of our clients. You will play a critical role in driving customer retention and...
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Customer Success Intern
3 weeks ago
bangalore, India LeadSquared Full timeWho we are?LeadSquared is a leading Sales Execution and Marketing Automation platform used by over 1500 businesses worldwide to automate their New Sales, Renewals/Upsells and Field Sales processes. Customers control the buying process in the digital economy. Traditional CRM and marketing systems are old schools in serving the needs of high velocity sales...
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Customer Success Manager
3 weeks ago
bangalore, India Conviva Full timeIf you've used Disney+, Peacock, or other top streaming platforms, you've already benefited from Conviva's technology. We empower the world’s leading B2C companies, including the biggest names in streaming media, to deliver exceptional digital experiences and optimize the “moments that matter” to their customers and their business. As the global...
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Customer Success Manager
4 weeks ago
bangalore, India Conviva Full timeIf you've used Disney+, Peacock, or other top streaming platforms, you've already benefited from Conviva's technology. We empower the world’s leading B2C companies, including the biggest names in streaming media, to deliver exceptional digital experiences and optimize the “moments that matter” to their customers and their business. As the global...
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Customer Success Engineer
7 days ago
bangalore, India Aptean Full timeJob Title: Customer Success Representative Experience level - 2 - 4years Job Location - Bangalore Deliver a world class customer experience by focusing on customer business outcomes, resulting in best in-class NPS results. We’re hiring a Customer Success Representative who considers themselves the following: You’re obsessed with delivering top-tier...
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Customer Success Specialist
2 months ago
bangalore, India Scrut Automation Full timeJob Description: Customer Success SpecialistRole DetailsPosition: Customer Success SpecialistLocation: BangaloreShift timings : 10am- 7pm ISTAbout SCRUT AutomationScrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply...
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Customer Success Manager
5 days ago
bangalore, India Leadrat Full timeJob Requirements: -Along with the Customer Success Manager, you will help own the overall relationship with our customer base, which includes: initial onboarding and training, increasing adoption, ensuring retention, and ongoing satisfaction. - Be the customers first point of contact. You are their advocate and champion and work directly with our product...
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Customer Success Specialist
2 months ago
bangalore, India Scrut Automation Full timeJob Description: Customer Success Specialist Role Details Position: Customer Success Specialist Location: Bangalore Shift timings : 10am- 7pm IST About SCRUT Automation Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture,...
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Customer Success Specialist
1 week ago
bangalore, India Scrut Automation Full timeJob Description: Customer Success Specialist Role Details Position: Customer Success Specialist Location: Bangalore Shift timings : 10am- 7pm IST About SCRUT Automation Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and...
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Solution Architect
3 weeks ago
bangalore, India o9 Solutions, Inc. Full timeAt o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn’t stop there. Businesses that plan...