![IDFC FIRST Bank](https://media.trabajo.org/img/noimg.jpg)
Team Manager-Cards Portfolio-Contact Centre
2 weeks ago
Team Manager Cards Portfolio-Contact CentreFunction/ Department:
Credit Card SalesJob Purpose:Drive Business goals as per Business requirements. Strong focus on Quality, Revenue. Able to work with minimal supervision and deliver expected business outcomes/Service Delivery Standards. Optimize productivity and efficiency of the team. Excellent people management and team building skills
Roles & Responsibilities:Team Management -- Team Managers are in charge of the team leaders and CSEs whom they would be expected to direct and control. Therefore, they must have excellent leadership skills and abilitiesCoaching and Mentoring: -- Team Managers are also expected to be great tutors and excellent mentors to their team membersGoal Setting and Achievement: -- team Managers would also be in charge of setting goals for others to achieve and therefore, he must be an achiever tooMultitasking:-- Must be able to handle multiple tasks at the same time without errors and mistakes.Other Responsibilities
:Drive Business goals as per Business requirementsStrong business and stakeholder managing capability. Ability to effectivelyCollaborate with field teams, internal and externalProven record of high performance in teams managed or other projects/Role managedVery effective Team handling, interpersonal and collaborative skillsGood MIS and analytics skillsWork to optimize productivity and efficiency for the entire team.Ability to handle escalations and diffuse crisis situations .Strong businessUnderstanding of Asset, Personal and Business Banking productsStrong focus on Quality, Revenue, Efficiency and cost managementGo getter attitude, self-driven and able to work with minimal supervision and deliverexpected business outcomes/Service Delivery StandardsSecondary Responsibilities:Ability to effectively collaborate with internal and external teams/stake holders.Ability to manage challenging situations and go the extra mile.Excellent MIS and analytical skills, Ability to effectively collaborate with internal and external teams/stake holders.Ability to manage challenging situations and go the extra mile. Think out of the box for improving customer experienceStrong Verbal and written communication skillsConnecting work to context.Education Qualification:Graduation: Any GraduationExperience:
5 to 10 years of relevant experience.
-
Team Manager-Cards Portfolio-Contact Centre
1 month ago
Navi Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Team Manager Cards Portfolio-Contact Centre Function/ Department: Credit Card Sales Job Purpose: Drive Business goals as per Business requirements. Strong focus on Quality, Revenue. Able to work with minimal supervision and deliver expected business outcomes/Service Delivery Standards. Optimize productivity and efficiency of the...
-
Team Manager-Cards Portfolio-Contact Centre
4 weeks ago
navi mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Team Manager Cards Portfolio-Contact Centre Function/ Department: Credit Card Sales Job Purpose: Drive Business goals as per Business requirements. Strong focus on Quality, Revenue. Able to work with minimal supervision and deliver expected business outcomes/Service Delivery Standards. Optimize productivity and efficiency...
-
Team Manager-Cards Portfolio-Contact Centre
2 weeks ago
Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full timeRole/ Job Title: Team Manager Cards Portfolio-Contact Centre Function/ Department: Credit Card Sales Job Purpose: Drive Business goals as per Business requirements. Strong focus on Quality, Revenue. Able to work with minimal supervision and deliver expected business outcomes/Service Delivery Standards. Optimize productivity and efficiency of the...
-
Team Manager-Cards Portfolio-Contact Centre
4 weeks ago
Navi Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Team Manager Cards Portfolio-Contact Centre Function/ Department: Credit Card Sales Job Purpose: Drive Business goals as per Business requirements. Strong focus on Quality, Revenue. Able to work with minimal supervision and deliver expected business outcomes/Service Delivery Standards. Optimize productivity and efficiency of the...
-
Team Manager-Cards Portfolio-Contact Centre
3 weeks ago
navi mumbai, India IDFC FIRST Bank Full timeRole/ Job Title: Team Manager Cards Portfolio-Contact Centre Function/ Department: Credit Card Sales Job Purpose: Drive Business goals as per Business requirements. Strong focus on Quality, Revenue. Able to work with minimal supervision and deliver expected business outcomes/Service Delivery Standards. Optimize productivity and efficiency...
-
Contact Centre Executive
3 weeks ago
Navi Mumbai, India Team Management Services Full timeGreetings from Team Management Services (TMS), an end-to-end HR consulting services firm! We found your resume suitable for a **Contact Centre Executive** Position currently open with one of our clients, located at **Navi Mumbai.** **Our clients**: Our client is a diversified global manufacturer with annual revenue exceeding $7 billion. They deliver...
-
Contact Centre Executive
3 months ago
Mumbai, India Team Management Services Full timeResponds to and closes tickets logged on the portal within specified TAT. Assign tickets to relevant region service engineers for timely resolution. Co-ordinates effectively with the India Service team on the closure of tickets or impending issues. Updates on weekly MIS reports. Prior experience with Customer Services role in consumer electronics call...
-
Cards Portfolio/Product Manager
2 weeks ago
Mumbai, Maharashtra, India Outsized India Private Limited Full timeCards Portfolio/Product Manager - Global Payments Consulting Firm - Contractual Role At Outsized, we match clients in financial services and management consulting to high-quality independent consultants and boutique/specialist firms for the execution of their key projects.Our client is a leading global cards and payments firm, currently looking for a skilled...
-
Portfolio Manager-Credit Card
2 months ago
mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Portfolio Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for managing organic portfolio actions for the segment, managing spends and customer lifecycle management along with portfolio, BIU and marketing team Roles & Responsibilities: Managing product...
-
Portfolio Manager-Credit Card
3 months ago
Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Portfolio Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for managing organic portfolio actions for the segment, managing spends and customer lifecycle management along with portfolio, BIU and marketing team Roles & Responsibilities: Managing product positioning,...
-
Portfolio Manager-Credit Card
2 weeks ago
Mumbai, Maharashtra, India IDFC FIRST Bank Full timeRole/ Job Title : Portfolio Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for managing organic portfolio actions for the segment, managing spends and customer lifecycle management along with portfolio, BIU and marketing team Roles & Responsibilities: Managing product positioning,...
-
Portfolio Manager-Credit Card
4 weeks ago
Mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Portfolio Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for managing organic portfolio actions for the segment, managing spends and customer lifecycle management along with portfolio, BIU and marketing team Roles & Responsibilities: Managing product positioning,...
-
Portfolio Manager-Credit Card
2 days ago
mumbai, India IDFC FIRST Bank Full timeRole/ Job Title : Portfolio Manager – Credit Cards Function/ Department: Credit Cards Job Purpose: The position will be responsible for managing organic portfolio actions for the segment, managing spends and customer lifecycle management along with portfolio, BIU and marketing team Roles & Responsibilities: Managing product...
-
RB - Cards:Debit Cards Portfolio Manager
3 months ago
Mumbai, India Axis Bank Full timeRB - Cards:Debit Cards Portfolio Manager 4 - 12 Years 1 Opening Mumbai Role description About Digital Lending The Acquiring and Cards department focuses on the Cards and merchant acquiring business of the bank. The Bank offers a wide range of cards designed for the customers’ specific needs along with offering POS services...
-
RB - Cards:Debit Cards Portfolio Manager
2 months ago
mumbai, India Axis Bank Full timeRB - Cards:Debit Cards Portfolio Manager 4 - 12 Years 1 Opening Mumbai Role description About Digital Lending The Acquiring and Cards department focuses on the Cards and merchant acquiring business of the bank. The Bank offers a wide range of cards designed for the customers’ specific needs along with offering POS...
-
RB - Cards:Debit Cards Portfolio Manager
4 weeks ago
Mumbai, India Axis Bank Full timeRB - Cards:Debit Cards Portfolio Manager 4 - 12 Years 1 Opening Mumbai Role description About Digital Lending The Acquiring and Cards department focuses on the Cards and merchant acquiring business of the bank. The Bank offers a wide range of cards designed for the customers’ specific needs along with offering POS services...
-
RB - Cards:Credit Cards Portfolio Manager
3 months ago
Mumbai, India Axis Bank Full timeThe Credit Cards Portfolio Manager is responsible for developing and initiating portfolio management strategy to drive increase in billings, ANR and revenue across all card products. The Portfolio Manager is also responsible for managing the customer life cycle and for driving profitability of the portfolio of the retail credit card portfolio Key...
-
RB - Cards:Credit Cards Portfolio Manager
2 months ago
mumbai, India Axis Bank Full timeThe Credit Cards Portfolio Manager is responsible for developing and initiating portfolio management strategy to drive increase in billings, ANR and revenue across all card products. The Portfolio Manager is also responsible for managing the customer life cycle and for driving profitability of the portfolio of the retail credit card portfolio Key...
-
RB - Cards:Credit Cards Portfolio Manager
2 weeks ago
Mumbai, Maharashtra, India Axis Bank Full timeThe Credit Cards Portfolio Manager is responsible for developing and initiating portfolio management strategy to drive increase in billings, ANR and revenue across all card products. The Portfolio Manager is also responsible for managing the customer life cycle and for driving profitability of the portfolio of the retail credit card portfolio Key...
-
RB - Cards:Credit Cards Portfolio Manager
4 weeks ago
Mumbai, India Axis Bank Full timeThe Credit Cards Portfolio Manager is responsible for developing and initiating portfolio management strategy to drive increase in billings, ANR and revenue across all card products. The Portfolio Manager is also responsible for managing the customer life cycle and for driving profitability of the portfolio of the retail credit card portfolio Key...