Customer Service Administrator

3 weeks ago


mon, India TekWissen LLC Full time
Overview: TekWissen Group is a workforce managementprovider throughout the USA and many other countries in the world.TekWissen Group is a workforce management provider throughout theUSA and many other countries in the world. Our client is aBritishowned education publishing and assessment service to schoolsand corporations as well for students directly. Company ownseducational media brands including Addison Wesley Peachpit PrenticeHall eCollege Longman Scott Foresman and others.
Job Title: CustomerService Administrator Work Location:Remote Duration: 6 Months Job Type: Contract Work Type: Remote Job Description:
  • TheProofreader / Quality Assurance Administrator will apply theirproven skills of proofreading and quality control to a wide rangeof materials associated with test development.
  • They will partner with graphicartists publishing technicians and other quality assurance staff tocoordinate efforts within the group and meet shared goals.
Primary responsibilities will include:
  • Proofread test items and supporting documentsto ensure content is grammatically accurate free of typos andadheres to established guidelines and styles
  • Ensure accuracy of the content asit is handled throughout the materials production process
  • Perform variousquality control and technical checks such as item accounting andformatting
  • Maintainaccurate uptodate work plans and tracking logs; provide status tomanagement.
  • Skillsassessment will be given to top shortlisted candidates and based onthose scores interviews will then be granted.
  • Folks with experience in qualitycontrol (printed material) proofreading and copyediting would havegreat backgrounds for this role.
MinimumRequired Skills
  • Proven proofreading and qualitycontrol skills
  • Strong planning organizational analytical andproblemsolving skills
  • Effective communication and negotiation skills
  • Proficiency withMicrosoft systems/software (Outlook Word Excel) PDF software filemanagement and computer/internetbased navigation; ability to masternew technology
  • Ability to work in a fastpaced deadlinedrivenenvironment; flexible and adaptable to changing priorities
  • Experience withcollaborative teambased efforts
  • Experience working on multiple projects simultaneouslyand coordinating the efforts of others to meet shared goals
Minimum Education Requirement
  • High school graduate. Bachelors degree inEnglish is a plus but not required.
TekWissen Group is an equal opportunityemployer supporting workforce diversity.

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