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Customer Service Administrator
3 weeks ago
Job Title: CustomerService Administrator Work Location:Remote Duration: 6 Months Job Type: Contract Work Type: Remote Job Description:
- TheProofreader / Quality Assurance Administrator will apply theirproven skills of proofreading and quality control to a wide rangeof materials associated with test development.
- They will partner with graphicartists publishing technicians and other quality assurance staff tocoordinate efforts within the group and meet shared goals.
- Proofread test items and supporting documentsto ensure content is grammatically accurate free of typos andadheres to established guidelines and styles
- Ensure accuracy of the content asit is handled throughout the materials production process
- Perform variousquality control and technical checks such as item accounting andformatting
- Maintainaccurate uptodate work plans and tracking logs; provide status tomanagement.
- Skillsassessment will be given to top shortlisted candidates and based onthose scores interviews will then be granted.
- Folks with experience in qualitycontrol (printed material) proofreading and copyediting would havegreat backgrounds for this role.
- Proven proofreading and qualitycontrol skills
- Strong planning organizational analytical andproblemsolving skills
- Effective communication and negotiation skills
- Proficiency withMicrosoft systems/software (Outlook Word Excel) PDF software filemanagement and computer/internetbased navigation; ability to masternew technology
- Ability to work in a fastpaced deadlinedrivenenvironment; flexible and adaptable to changing priorities
- Experience withcollaborative teambased efforts
- Experience working on multiple projects simultaneouslyand coordinating the efforts of others to meet shared goals
- High school graduate. Bachelors degree inEnglish is a plus but not required.
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