Merchandiser – Order Fulfilment

4 weeks ago


Ghaziabad, India Seoraa Full time

Company Description

Seoraa is a fast-growing women's fashion label, proudly homegrown and passionately driven. We believe in creating beauty with purpose, from our thoughtfully designed collections to how we manage every order with care. As we grow, we're looking for someone just as detail-oriented and energetic to manage our inventory, fulfilment, and merchandising flow.

Role Description

Key Responsibilities

  1. Order Processing & Dispatch

Review and process customer orders from Seoraa's website and marketplace platforms (e.g., Myntra, Tata Cliq)

Coordinate with shipping partners for timely pickups and delivery tracking

  1. Inventory Management

Maintain daily records of incoming and outgoing inventory. Update stock logs and assist in monthly inventory audit.

Raise alerts for low stock levels or delays

  1. Logistics Coordination

Liaise with courier partners for dispatch scheduling and issue resolution. Monitor returns and reverse pickups, flag discrepancies

  1. Internal Documentation & Reporting

Maintain organized logs for all fulfilment activities

Prepare reports on dispatched orders, delays, returns, and pending shipments

  1. Cross-Department Coordination

Work closely with design, customer support, an d quality control teams. Ensure smooth communication for order issues, urgent requests, or missing SKUs

Skills Required

  • Strong attention to detail and organizational skills
  • Ability to multitask in a fast-paced environment
  • Basic knowledge of MS Excel / Google Sheets
  • Good communication skills (verbal & written)
  • Self-driven and deadline-oriented mindset

Eligibility

  • Graduate from any discipline
  • 0–2 years of relevant experience in operations, fulfilment, or logistics
  • Prior exposure to fashion/e-commerce operations is a bonus but not mandatory
  • Freshers with the right attitude are encouraged to apply


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