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Senior Client Manager
7 days ago
Job Description
Want to be a part of our team?
The primary responsibility of the Senior Client Manager is to take full ownership of his/her assigned accounts. Their key focus is to manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts. They are required to pursue leads identified by aligned lead generation representatives."Responsible for selling the company’s products or services to and maintaining relationships with existing accounts."
Working at NTT
Key Roles and Responsibilities:
Manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3. Pursue leads identified by aligned Lead Generation Reps. Minimise churn and maximise retention in assigned accounts. Drive client satisfaction throughout the entire lifecycle of the clients’ buying process. Generate demand by assisting clients to identify current needs and then effectively articulate how Dimension Data can add value through our services and solutions. Influence and work closely with vendors to achieve required results. Use NTT(Ltd)’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast. Take ownership of a range of clients within the assigned segment. Develop open and effective channels of communication in with each client within the assigned account. Encourage revenue growth by inspiring clients to additional services. Become the reliable point of contact for clients that is required to establish a strong business relationship. Takes ownership of a range of accounts within the assigned segments. able to determine the best solution requirements for each client that can be deployed by other departments. build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for NTT (Ltd). Develop and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability. Monitor and control financial governance and compliance throughout an area of specialisation in order to manage financial cost.
Knowledge, Skills and Attributes:
Academic Qualifications and Certifications:
Required Experience:
Skills Summary
Account Management, Business Acumen, Client Relationship Management, Revenue Growth, Sales Pursuits, Solutions Selling, Structuring DealsWorkplace type:
Hybrid WorkingEqual Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
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