Director Information Technology Infrastructure
3 weeks ago
Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 150+ people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs and many who have been previous part of early-stage startups. We have grown 1800% in the last one year. Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues. We have grown 1800% in the last one year & are in the top 100 fastest-growing Fintech in Silicon Valley. We are a fully remote teamCareers -LinkedIn -
Do You Make the Cut?The IT Director is responsible for ensuring that the company's IT systems are secure, available, consistent, and reliable at all times. The IT Director will work hands-on to manage key IT initiatives, vendor management, end-user support and training, 3rd party software licensing and hosting, data security, compliance and budgeting/planning.
Is responsible for the installation and configuration of new software and hardware, including the server network, devices and firewallsIs responsible for monitoring system performance, IT system operations and storage utilizationIs responsible for ensuring asset related complianceManages user accounts and assets, and assigns and updates security permissions on the network according to security policiesEnd to end asset management for all the employeesMaintain inventory and asset configuration documentationAssist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiationsAccepts delivery of equipment and supplies and performs necessary inventory and storage tasksMaintains pool of loaner laptops and other equipmentDiagnoses and resolves hardware and software problems for end-usersEstablish a ticketing system for all types of IT support requests, leveraging MSP as neededSelect and remotely manage/oversee local third-party IT contractors to execute IT setup/troubleshooting work as neededOversee the vendor vetting process and serve as internal point of contact and project manager where needed for any ensuing integrations, engineering support, etcPrepare organization for IT security audits or investigations, if needed
You can be a great fit if you are :14+ years of experience in similar rolesWorked in a startupGood knowledge of applicable laws and
data privacy
policiesExceptional ability to provide technical support and resolve queriesAbility to determine IT needs and train end-usersStrong working knowledge of installing, configuring, and troubleshooting personal computers in a managed desktop environmentExtremely self-motivatedAbility to learn quicklyPassionate about the possibilities at the intersection of AI + BankingComes from an engineering background, computer science (preferably)Excellent written and verbal communication skillsAcclimatize and adapt quickly; willing to be part of our ambitious growth plans
Benefits
Remote First PolicyComprehensive Insurance PolicyA chance to have a huge impact early in your career
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Director Information Technology Infrastructure
3 weeks ago
Delhi, India interface.ai Full timeGet To Know Us First!Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.Our core technology is built 100%...
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Delhi, Delhi, India interface Full timeGet To Know Us First provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions' call centers from a cost to a revenue center.Our core technology is built 100% in-house with...
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Director Information Technology Infrastructure
3 weeks ago
delhi, India interface.ai Full timeGet To Know Us First!Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.Our core technology is built 100%...
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Delhi, Delhi, India interface Full timeGet To Know Us provides an Intelligent Virtual Assistant (IVA) to financial institutions (FIs) to automate calls and customer inquiries across different channels. The IVA engages customers with insightful financial information and opportunities for upselling and cross-selling.Our IVA is revolutionizing the call centers of financial institutions, turning them...
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Director Information Technology Infrastructure
4 weeks ago
new delhi, India interface.ai Full timeGet To Know Us First!Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.Our core technology is built 100%...
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Head Information Technology Infrastructure
2 days ago
delhi, India Peopledeck Full timeExperience: 15+ Years IT infrastructure Management, Security, IT new initiatives, Application development and implementation.PRIMARY RESPONSIBILITIESDirect and manage IT infrastructure, security, strategic plans, policies, programs, and schedules for business and finance data processing, computer services, network communications, and management information...
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Delhi, India interface.ai Full timeGet To Know Us First!Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.Our core technology is built 100%...
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Delhi, India interface.ai Full timeGet To Know Us First!Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell. Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.Our core technology is built 100%...
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Head Information Technology Infrastructure
1 month ago
delhi, India Smart HR Consultants Full timeCreate & Lead the PAN India IT strategy in alignment with the Trust Strategy,Vision, Mission & Values. To enhance and scale-up the IT infrastructure of the Trusteffectively and sustainably.This position will be responsible for the Information Technology development andimplementation of long-term and short-term IT strategy with clearly defined objectivesand...
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Head Information Technology Infrastructure
2 months ago
Delhi, India Smart HR Consultants Full timeCreate & Lead the PAN India IT strategy in alignment with the Trust Strategy,Vision, Mission & Values. To enhance and scale-up the IT infrastructure of the Trusteffectively and sustainably.This position will be responsible for the Information Technology development andimplementation of long-term and short-term IT strategy with clearly defined objectivesand...
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Head Information Technology Infrastructure
1 month ago
Delhi, India Smart HR Consultants Full timeCreate & Lead the PAN India IT strategy in alignment with the Trust Strategy, Vision, Mission & Values. To enhance and scale-up the IT infrastructure of the Trust effectively and sustainably. This position will be responsible for the Information Technology development and implementation of long-term and short-term IT strategy with clearly defined objectives...
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Head Information Technology Infrastructure
1 month ago
New Delhi, India Smart HR Consultants Full timeCreate & Lead the PAN India IT strategy in alignment with the Trust Strategy,Vision, Mission & Values. To enhance and scale-up the IT infrastructure of the Trusteffectively and sustainably.This position will be responsible for the Information Technology development andimplementation of long-term and short-term IT strategy with clearly defined objectivesand...
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Delhi, India Exide Energy Solutions Ltd Full timeJob Overview:We are seeking a highly skilled and experienced IT infra professional to join our state of the art manufacturing company who is subject matter expert of IT Infra domain.Main Responsibilities:IT Infra Architecture & Project ManagementUnderstanding and developing the whole Data center enterprise architectureResponsible for complete Manufacturing...
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delhi, India Exide Energy Solutions Ltd Full timeJob Overview:We are seeking a highly skilled and experienced IT infra professional to join our state of the art manufacturing company who is subject matter expert of IT Infra domain.Main Responsibilities:IT Infra Architecture & Project ManagementUnderstanding and developing the whole Data center enterprise architectureResponsible for complete Manufacturing...
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Technology Delivery Director
6 days ago
Delhi, Delhi, India Western Alliance Bank Full timeJob Title: Technology Delivery Director Location: Block 23 What you'll do: The Technology Delivery Director as part of the Commercial Lending tower, will lead the delivery of technology solutions leveraging partnerships with other technology teams (e.g. Architecture, Infrastructure, Engineering, and Support), business teams and leaders, strategic...
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Delhi, Delhi, India OneBanc Full timeAbout Us: OneBanc is a cutting-edge financial institution dedicated to developing the economic framework for the Indian workforce. The concept of OneBanc originated from a simple yet insightful question posed by a young individual to Vibhore, a seasoned entrepreneur, regarding the growth of her savings. Embracing the ethos of striving for more, OneBanc...
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Technology Delivery Director
4 weeks ago
New Delhi, India Western Alliance Bank Full timeJob Title: Technology Delivery Director Location: Block 23 What you'll do: The Technology Delivery Director as part of the Commercial Lending tower, will lead the delivery of technology solutions leveraging partnerships with other technology teams (e.g. Architecture, Infrastructure, Engineering, and Support), business teams and leaders, strategic...
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Technology Delivery Director
3 weeks ago
new delhi, India Western Alliance Bank Full timeJob Title: Technology Delivery Director Location: Block 23 What you'll do: The Technology Delivery Director as part of the Commercial Lending tower, will lead the delivery of technology solutions leveraging partnerships with other technology teams (e.g. Architecture, Infrastructure, Engineering, and Support), business teams and leaders,...
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Technology Delivery Director
3 weeks ago
New Delhi, India Western Alliance Bank Full timeJob Title: Technology Delivery Director Location: Block 23 What you'll do: The Technology Delivery Director as part of the Commercial Lending tower, will lead the delivery of technology solutions leveraging partnerships with other technology teams (e.g. Architecture, Infrastructure, Engineering, and Support), business teams and leaders, strategic...
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Technology Delivery Director
2 months ago
new delhi, India Western Alliance Bank Full timeJob Title: Technology Delivery Director Location: Block 23 What you'll do: The Technology Delivery Director as part of the Commercial Lending tower, will lead the delivery of technology solutions leveraging partnerships with other technology teams (e.g. Architecture, Infrastructure, Engineering, and Support), business teams and leaders,...
