
Resource Planner
2 weeks ago
Responsibilities:
- Analyze front office and back office volume projections; service metrics targets versus current
performance trends on AHT, shrinkage (absenteeism and aux usage), attrition, occupancy, and
service level to give recommendations on how to better maximize resources.
- Ensures that service level targets as well as other program/client targets are met through proper
forecasting of workload
- Validate client forecasts and requirements for trends and compliance with contractual
agreements.
- Serves as subject matter expert and WFM liaisons for specific programs and coordinates with
Operations to ensure consistent business/operational goals
- Responsible for FTE forecasting in order to meet targets based on call volume, or back office
volume projections subsequently coordinating the established targets to Operations (Account/
Ops manager and Director).
- FTE conversion for the different weekly working hours within the different sites/geographies
- Projects seating requirements per program based on current manpower and upcoming/existing
business needs
- Works with Strategy COE to support Global Seat Planning process with the goal of maximizing
agent to seat ratios for the companyRole & responsibilities
• Manages long term forecasts and capacity utilization, costs and all resource planning functions
for designated programs/accounts of the company, ensuring that all workforce management
strategies are met.
• Acts as WFM SME by providing program oversight and taking appropriate action to meet KPI
goals and maximize efficiency
• Maintains capacity planning files and documents according to standard operating procedures
and quality expectations.
• Contributes to the creation or improvement of tools, processes, and workflows to reduce cycle
times, improve error rates, and increase added value.
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IT Resource Planner
2 days ago
Ahmedabad, Gujarat, India Sigma Solve Inc Full time**Job Title**: IT Resource Planner (Asana Experience Required) **Location**: Ahmedabad **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - **Resource Planning and Management**: - Analyze resource needs across IT projects and allocate personnel, tools, and technology accordingly. - Identify resource gaps and proactively address...
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Resource Planner
2 days ago
Ahmedabad, India Careerfit.ai Full timeAccountabilitiesResource Planning & Allocation:Oversee the allocation and scheduling of resources, including dry dock, fit-out berths, fabrication bays, blasting & painting cells, manpower, materials, and equipment, to ensure efficient operations.Coordinate with project planners, the maintenance team, and various departments to align resources with project...
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Resource Planner
14 hours ago
Ahmedabad, India Careerfit.ai Full timeAccountabilitiesResource Planning & Allocation:Oversee the allocation and scheduling of resources, including dry dock, fit-out berths, fabrication bays, blasting & painting cells, manpower, materials, and equipment, to ensure efficient operations.Coordinate with project planners, the maintenance team, and various departments to align resources with project...
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Resource Planner
2 days ago
Ahmedabad, Gujarat, India Upman Placements Full time ₹ 2,00,000 - ₹ 6,00,000 per yearResponsibilities:Analyze front office and back office volume projections; service metrics targets versus currentperformance trends on AHT, shrinkage (absenteeism and aux usage), attrition, occupancy, andservice level to give recommendations on how to better maximize resources.Ensures that service level targets as well as other program/client targets are met...
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Production Planner
2 days ago
Ahmedabad, Gujarat, India Coca-Cola Full timeKey roles and responsibilities of Production Planner will be - Lead SPP for plant and ensure improvement in POR and MPS - Development and delivery of Master Production Schedule - Plan for Monthly, Weekly & Daily production based on demand, available capacity by optimum utilization of resources - Lead Supply Planning during S&OP Meetings - Own New Product...
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Content Writer
2 days ago
Ahmedabad, India Synergy Resource Solutions Full timeJob Description: Greetings from Synergy Resource Solutions, a leading HR Management Consultancy Firm. Our client a leading IT software & hardware service provider. They are into software development, hardware support and cloud hardware that’s, enable IOT Post: Content Writer / Sr. Content Writer .Experience: 3 - 7 Years Location : Bopal,...
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Resource Planner
7 days ago
Ahmedabad, Gujarat, India A.P. Moller - Maersk Full time ₹ 2,00,000 - ₹ 6,00,000 per yearIn this role at APM Terminals, you will be part of the Terminal Operations Execution team where you will manage and execute various tasks such as reception, processing, and staging of containers, receipt, transit, storage, marshalling of cargo, loading and unloading of transport conveyances, as well as manifesting and forwarding cargo to its destination. Key...
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Human Resource Executive
2 weeks ago
Ahmedabad, India 360 Solutions Full timeWe're Hiring HR Executive Are you passionate about HR and eager to make an impact in a dynamic work environment? Were looking for an enthusiastic HR Executive to join our growing team Roles and Responsibilities Oversee end-to-end recruitment processes, from job postings to onboarding. Volume Hiring Assist in employee engagement initiatives, performance...
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Scheduler/planner
1 week ago
Ahmedabad, India Swastik Placement Agency Full time**JOB DESCRIPTION**: 1. Prepare WBS & detailed Construction Programme using MS Project software. 2. Maintain, Monitor, Coordinate and Communicate detailed project Master Schedules using MS Project. 3. Prepare 3 (three) months schedule forecasting aligning with project Master Schedule and tracking the same on Weekly basis. 4. Implements Sub-trades...
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Circle Lead Assurance
2 weeks ago
Ahmedabad, India Airtel Full timePERSONAL CHARACTERISTICS & BEHAVIOURS Good communication skills High on initiatives. Customer centric approach Capable of taking independent decisions Very good interpersonal skills Creativity and innovation A keen planner and implementer with insightful experience in handling operations entailing planning, budgeting, and resource deployment Exposure to...