Branch Manager Private Limited
6 days ago
Job description
Working days 5.5
Key Responsibilities
- Achieve budgeted net margin month-on-month for the Branch.
- Control OPEX and ensure alignment with gross margins.
- Should have knowledge of at least three products out of 5 (Air Imports/Air Exports /Ocean Imports/Ocean Exports/Custom Clearance)
- Monitor and manage account receivables with a focus on timely and accurate billing and DSO.
- Meet Personal KPIs and financial targets.
- Drive yield enhancement across all Lines of Business (LOBs).
- Ensure smooth functioning of all operations across departments and lines of business.
- Implement and monitor quality compliance and operational standards.
- Respond promptly to RFQs and coordinate with overseas partners.
- Mitigate risk through sound risk management controls and procedures.
- Drive business development and increase the client base.
- Conduct regular client visits, generate personal gross margins, and manage key accounts.
- Lead sales managements, including reviews, analytics, and target setting for sales teams.
- Focus on the development of major trade routes sand key verticals with budgeting plans in place.
- Build and maintain strong relationships with carriers for better space and rates.
- Oversee general management and cross-departmental coordination.
- Ensure acquisition and retention of quality manpower.
- Initiate HR and team - building activities to maintain a motivated and engaged workforce.
- Train and Develop staff with a clear focus on succession planning.
- Define KRAs and job profiles for Assistant Managers and above.
- Conduct timely and structured performance appraisals linked to measurable outcomes.
- Ensure clear and effective communication across all staff.
- Promote a culture of service excellence and monitor CRM performance regularly.
Qualifications & Skills
- Bachelors or Masters degree in Logistics, Supply Chain, International Business, or related field.
- 8 - 12 years of experience in freigt forwarding/logistics with 3 - 5 years in a managerial role.
- In-depth knowledge of air/ocean/road freight, customs compliance and documentation.
- Proven leadership and team management skills.
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