Credit Controller

4 weeks ago

Delhi, India Santa Fe Relocation Full time

JOB TITLE: Credit Controller
REPORTS TO: Finance Controller
JOB DESCRIPTION: Responsible for the collection and maintenance of debtor ledger

Location : Delhi , Jasola.
RESPONSIBILITIES
Credit Control:
Responsible for collection of money from all Corporate, Key Accounts, and Consumer Accounts
Cash collections
Collection forecasts
Keeping the OD% within acceptable threshold
Account reconciliations
Reporting:
.
.
Weekly update of OD Status and progress
Other related reports as and when required

Database responsibility for own accounts
Keeping a record of all communication
Query/dispute handling and escalations
Relationship building with both internal stakeholders and external customers
Bad Debts provisioning working
Keeping track of likely bad Debts
Provide data and back up as may be required by Auditor.
Travel to Customer place as and when required.
Sales ledger
Sending copy invoices on a per request basis.
Filing and archiving
Teamwork

Working with the team to ensure reaching of monthly targets
Assisting other members of the team and Finance Department as and when required.
Assisting the Billings Department to resolve queries, raise correct invoices and ensure systems
are up-to-date

Identification of key areas for improvement
Reviewing and improving collection process to optimize cash collection performance.
Maintain healthy relationship with Sales and other team members.
Any ad-hoc requests by the Financial Controller
PERSON SPECIFICATION
Experience
Minimum 3 years experience in Credit Collection
Proven experience in dealing with a blue-chip client database
Proven experience in dealing with difficult accounts
Experience in multi-currency highly desirable
Some experience on private accounts would be an advantage
Interpersonal skills

Attention to detail and high level of accuracy
Excellent communication skills, both verbal and written, with internal and external clients at all
levels
Excellent organisational skills
Excellent customer service skills
Ability to remain accurate and efficient under pressure
Ability to priorities and meet deadlines
Proactive, Positive Attitude
Takes initiative
Adaptable
Systems
Proficiency with MS Office applications, with advanced Excel skills
Experience of Outlook and other communication tools

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