Deputy Manager Service Operation

5 days ago


mumbai, India Thermo Fisher Scientific Full time
:

Drive the Quote to Cash Process for CAD, EPM, MSD, MOL service business Review and Drive contract, T&M, Spare part revenue, Trunk Stock, Service Productivity Depot Repair in coordination with the Field service, Supply chain, and Internal Stakeholders Ensure prompt execution of Quote, Trunk stock, Due billing, Deferred Revenue, and Spare parts order Maintain and update prices in SAP and master data on a regular basis Collaborate with the Field Service team and various departments to efficiently address customer concerns and surpass their expectations. Collaborate with the tech support, field service, and supply chain team to improve planning, spare parts' availability in India, and reduce downtime, ultimately improving revenue cycle for service Publish key service metrics and drive improvements in coordination with Field service teams Drive continuous process improvement through PPI Establish standard documentation/SOPs of all processes as per Master Control documents Work with Service operation leaders to define service operation strategy, X-matrix Initiative, and drive operational plans to improve overall Customer Experience and Service Delivery Identify process improvement areas, leverage PPI tools for improvement, and generate operational metrics for the Management Team Develop networks, alliances, and relationships with internal and external contacts to achieve common goals

Requirements:

BE/ BTech/ Any Graduate with MBA or equivalent experience, along with additional knowledge of CRM/Software applications from Similar Field or Functions Minimum 5+ years of service order management experience, with 3+ years of people management experience Proficiency in MS-Office (especially Excel), SAP, and Outlook Express Strong analytical, economic evaluation, and problem-solving skills Effective interpersonal, oral, and written communication skills Six Sigma or experience leading other quality management systems is an advantage Collaborative individual with a proactive approach and positive attitude Collaborative and able to coordinate efficiently with service and other cross-functional team members

Thermo Fisher Scientific Inc. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

We also value diversity and inclusion and believe that a diverse workforce leads to greater innovation and success. We are an EEO/Affirmative Action Employer and welcome applications from candidates of all backgrounds.

Join Thermo Fisher Scientific Inc. and be part of a team that is making a difference in the world.


  • Deputy Sales Manager

    2 months ago


    mumbai, India White Force Full time

    Job Description: Position: Deputy Sales Manager Experience: 2-6yrsSkills – Excellent CommunicationLocation – MumbaiSalary – good hike in current ctcQualification - Minimum Graduation. Post-Graduation will be an added advantage. Job Purpose • To develop corporate FIT and MICE business for our resorts and to generate business from the...

  • Deputy Sales Manager

    3 weeks ago


    mumbai, India White Force Full time

    Job Description: Position: Deputy Sales Manager Experience: 2-6yrsSkills – Excellent CommunicationLocation – MumbaiSalary – good hike in current ctcQualification - Minimum Graduation. Post-Graduation will be an added advantage. Job Purpose • To develop corporate FIT and MICE business for our resorts and to generate business from the...


  • Mumbai, India Thermo Fisher Scientific Full time

    :Drive the Quote to Cash Process for CAD, EPM, MSD, MOL service businessReview and Drive contract, T&M, Spare part revenue, Trunk Stock, Service ProductivityDepot Repair in coordination with the Field service, Supply chain, and Internal StakeholdersEnsure prompt execution of Quote, Trunk stock, Due billing, Deferred Revenue, and Spare parts orderMaintain and...


  • Mumbai, India Thermo Fisher Scientific Full time

    : Drive the Quote to Cash Process for CAD, EPM, MSD, MOL service business Review and Drive contract, T&M, Spare part revenue, Trunk Stock, Service Productivity Depot Repair in coordination with the Field service, Supply chain, and Internal Stakeholders Ensure prompt execution of Quote, Trunk stock, Due billing, Deferred Revenue, and Spare parts order ...

  • Deputy Manager

    1 week ago


    Mumbai, India Kolte-Patil Developers Limited Full time

    Hiring for Deputy Manager - LiasioningJob SummaryResponsibility for the timely approval and obtaining permissions from competent authorities for ongoing projects in MumbaiTo initiate and comply all the compliances requirement of statutory authorities of MCGMTo handle and follow-up the matter pending before the judicial and quasi-judicial authorities and...

  • Deputy Director

    3 weeks ago


    mumbai, India World Resources Institute Full time

    About your role :You will be reporting to the Director of Operations; as a Deputy Director,  role will allow you to determine the identifiable building blocks of organization and mission success, which often outlives our tenure in the organization. The goal is to enable the organization to control our mission destiny. The Deputy Director takes pride...

  • Deputy Manager

    1 week ago


    Mumbai, Maharashtra, India Deloitte India Full time

    Tax | Global Business Tax | Deputy ManagerYour potential, unleashed.India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to...

  • Deputy Manager

    1 week ago


    Mumbai, Maharashtra, India PayU Full time

    About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading...

  • Deputy Manager

    1 month ago


    Mumbai, India Deloitte Full time

    Work you’ll do As an Deputy Manager in our Tax team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You will: Adhering to clients’ GST compliance timelines as per statute (assessments, filing of returns, etc.) Provide GST services to a range of clients working closely...


  • Mumbai, Maharashtra, India Richemont Full time

    Deputy Boutique Manager – Mumbai How will you make an impact?As a true ambassador of Cartier, you will assist the Boutique Manager to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service. You will be exposed to team management & people development,...


  • Mumbai, Maharashtra, India 2coms Full time

    AboutClientOurClient is a global IT company focused on the insurance industry.They help the group a large insurance company with digitaltransformation by designing and implementing complex IT systems.Established in 2021 through a merger client combines expertise fromPoland and Germany with a new office in India Their goal isto leverage technology to improve...

  • Deputy Director

    1 month ago


    Mumbai, India WRI India Full time

    Description Deputy Director - Operations  Who we are and what we do? WRI India, an independent charity legally registered as the India Resources Trust, provides objective information and practical proposals to foster environmentally sound and socially equitable development. WRI India’s mission is to move human society to live in ways that...

  • Deputy Director

    3 weeks ago


    Mumbai, India WRI India Full time

    Description Deputy Director - Operations  Who we are and what we do? WRI India, an independent charity legally registered as the India Resources Trust, provides objective information and practical proposals to foster environmentally sound and socially equitable development. WRI India’s mission is to move human society to live in ways that...


  • Mumbai, India Hiresquad Resources Full time

    Site Reliability EngineerFinancial Service OrganizationLocation- Dadar (Mumbai)Job Title : Deputy Manager I/ Deputy Manager IIDepartment : Information TechnologyReports To : Vice President ITExperience : 4 to 8 yearsRequired Qualification : BE/ B Tech/ MCACTC UTO 21LPA based on last CTCHike Maximum 30%Skill, Knowledge & Trainings :• Site Reliability...

  • Deputy Manager

    1 month ago


    mumbai, India PayU Full time

    About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading...

  • Deputy Manager

    3 weeks ago


    mumbai, India PayU Full time

    About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumers. As a leading...


  • Mumbai, India Richemont Full time

    Deputy Boutique Manager – Mumbai   How will you make an impact? As a true ambassador of Cartier, you will assist the Boutique Manager to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service. You will be exposed to team management & people...

  • Deputy Manager

    4 weeks ago


    Mumbai, India Games24x7 Full time

    Introduction Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game playing experiences to over 100 million players through our products - RummyCircle, India’s first and largest online rummy platform, My11Circle, the country’s fastest growing fantasy sports platform. A pioneer...

  • Deputy Manager

    1 week ago


    Mumbai, Maharashtra, India Kolte-Patil Developers Limited Full time

    Hiring for Deputy Manager - Liasioning Job SummaryResponsibility for the timely approval and obtaining permissions from competent authorities for ongoing projects in MumbaiTo initiate and comply all the compliances requirement of statutory authorities of MCGMTo handle and follow-up the matter pending before the judicial and quasi-judicial authorities and...

  • Deputy Manager

    1 week ago


    Mumbai, Maharashtra, India Ground Zero Full time

    Role:Deputy Manager - CampaignsLocation: Bandra, Mumbai (Hybrid; 3-days in office)Experience Required: 6+ yearsSalary Band: 9-15 LPA Job OverviewThe position is to lead the team responsible for ideating, managing and executing various campaigns and event partnership at United Way Mumbai. The predominant campaign is the Tata Mumbai Marathon (TMM). TMM is...