Desktop Support Engineers

Found in: Whatjobs IN C2 - 2 weeks ago


Bengaluru, India Techminds IT Solutions Full time
Company Overview

Techminds IT Solutions is a leading IT services provider and systems integrator with a focus on startups and innovation. We offer consulting, software development, infrastructure solutions, and system integration services to ensure business growth. we are committed to delivering high-quality IT solutions to our clients.

Job Overview

We are seeking a skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support and assistance to end-users, troubleshooting and resolving computer hardware and software issues, and ensuring the smooth operation of desktop systems. This is a full-time position based in Bangalore, Karnataka, India, and we are looking for candidates with 1 to 3 years of experience in desktop support.

Qualifications and Skills

1-3 years of experience in desktop supportStrong knowledge of computer hardware, software, and network troubleshootingHands-on experience in desktop operating systems installation and troubleshootingProficiency in application troubleshooting and supportExperience in printer troubleshooting and maintenanceExcellent problem-solving and communication skillsAbility to work independently and efficiently in a fast-paced environmentAttention to detail and strong organizational skillsCertifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA), and ITIL are preferred

Roles and Responsibilities

Provide technical support and assistance to end-users regarding computer hardware, software, and network-related issuesTroubleshoot and resolve desktop hardware and software problems in a timely mannerInstall, configure, and maintain desktop operating systems and software applicationsCollaborate with the IT team to identify and implement system and software upgradesEnsure the smooth operation of desktop systems and network connectivityAssist in diagnosing and resolving network issuesManage user accounts, permissions, and access controlsAssist in the maintenance of IT inventory and documentationProvide training and support to end-users on the effective use of hardware and softwareStay up-to-date with the latest technology trends and advancements in desktop support


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