IT Support L2 Engineer
13 hours ago
Job Title: L2 IT Support EngineerExperience: 2 YearsLocation: Pune, IndiaEmployment Type: Full-TimeNotice Period: Immediate JoinerJob Summary:We are looking for a dedicated and technically skilled L2 IT Support Engineer to provide comprehensive support for both hardware and software systems. The ideal candidate will have hands-on experience in troubleshooting, installation, configuration, and maintenance of IT infrastructure. This role requires strong problem-solving skills, excellent communication, and the ability to resolve complex technical issues efficiently within defined SLAs.Key Responsibilities:Provide Level 2 technical support for desktops, laptops, printers, and network devices.Diagnose and resolve software, hardware, and peripheral issues raised by users.Support installation, configuration, and maintenance of Windows OS, Office 365, VPN, and security tools .Manage Active Directory tasks such as user account creation, password resets, and group policy updates.Troubleshoot network connectivity issues (LAN/WAN, DNS, DHCP, VPN).Ensure timely response and resolution of tickets raised via ITSM tools like ServiceNow or ManageEngine .Collaborate with L1 and L3 teams to escalate and resolve complex issues.Maintain hardware asset inventory and ensure compliance with IT policies.Perform regular system updates, patch management, and security checks.Provide remote and on-site support for end-users as required.Document troubleshooting procedures, FAQs, and standard operating processes (SOPs).Required Skills & Qualifications:Bachelor’s Degree or Diploma in Computer Science, Information Technology, or a related field.2 years of experience in IT support (L2 level preferred).Strong knowledge of Windows 10/11 , Active Directory , Office 365 , and VPN tools .Familiarity with network fundamentals – TCP/IP, DNS, DHCP, and VPN troubleshooting.Experience with hardware maintenance – laptops, desktops, and peripherals.Knowledge of ticketing systems like ServiceNow, Jira, or ManageEngine.Excellent communication and customer service skills.Ability to work independently and manage multiple tasks effectively.Preferred Skills:Basic understanding of cloud technologies (Azure, Intune, or M365 Admin Center) .Exposure to ITIL processes for incident, change, and problem management.Experience in antivirus deployment and patch updates.
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L2 Support Engineer
1 week ago
Pune, India TECEZE Full timeJob Title: L2 Support Engineer Location: PunePosition Type: Full TimeExperience: 3-5 YearsJob Overview:We are seeking an experienced L2 Support Engineer to join our team. The candidate will provide advanced technical support, manage IT infrastructure, and ensure smooth daily operations across networks, servers, and end-user systems.Key...
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L2 Support Engineer
1 week ago
pune, India TECEZE Full timeJob Title: L2 Support Engineer Location: Pune Position Type: Full Time Experience: 3-5 YearsJob Overview:We are seeking an experienced L2 Support Engineer to join our team. The candidate will provide advanced technical support, manage IT infrastructure, and ensure smooth daily operations across networks, servers, and end-user systems.Key...
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L2 Support Engineer
6 days ago
Pune, India TECEZE Full timeJob Title: L2 Support Engineer Location: Pune Position Type: Full Time Experience: 3-5 Years Job Overview: We are seeking an experienced L2 Support Engineer to join our team. The candidate will provide advanced technical support, manage IT infrastructure, and ensure smooth daily operations across networks, servers, and end-user systems. Key Responsibilities:...
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L2 Support Engineer
1 week ago
Pune, India TECEZE Full timeJob Title: L2 Support Engineer Location: Pune Position Type: Full Time Experience: 3-5 Years Job Overview: We are seeking an experienced L2 Support Engineer to join our team. The candidate will provide advanced technical support, manage IT infrastructure, and ensure smooth daily operations across networks, servers, and end-user systems. Key Responsibilities:...
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L2 Support Engineer
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Pune, India TECEZE Full timeJob Title: L2 Support EngineerLocation: PunePosition Type: Full TimeExperience: 3-5 YearsJob Overview:We are seeking an experienced L2 Support Engineer to join our team. The candidate will provide advanced technical support, manage IT infrastructure, and ensure smooth daily operations across networks, servers, and end-user systems.Key...
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L2 support engineer
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Pune, India TECEZE Full timeJob Title: L2 Support EngineerLocation: PunePosition Type: Full TimeExperience: 3-5 YearsJob Overview:We are seeking an experienced L2 Support Engineer to join our team. The candidate will provide advanced technical support, manage IT infrastructure, and ensure smooth daily operations across networks, servers, and end-user systems.Key Responsibilities:-...
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L2 Support Engineer
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pune district, India TECEZE Full timeJob Title: L2 Support Engineer Location: Pune Position Type: Full Time Experience: 3-5 Years Job Overview: We are seeking an experienced L2 Support Engineer to join our team. The candidate will provide advanced technical support, manage IT infrastructure, and ensure smooth daily operations across networks, servers, and end-user systems. Key Responsibilities:...
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IT Support L2 Engineer
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Pune, India TECEZE Full timeJob Title: L2 IT Support Engineer Experience: 2 Years Location: Pune, India Employment Type: Full-Time Notice Period: Immediate Joiner Job Summary: We are looking for a dedicated and technically skilled L2 IT Support Engineer to provide comprehensive support for both hardware and software systems. The ideal candidate will have hands-on experience in...
