IT Support L2 Engineer

3 days ago


Pune, India TECEZE Full time

Job Title: L2 IT Support EngineerExperience: 2 YearsLocation: Pune, IndiaEmployment Type: Full-TimeNotice Period: Immediate JoinerJob Summary:We are looking for a dedicated and technically skilled L2 IT Support Engineer to provide comprehensive support for both hardware and software systems. The ideal candidate will have hands-on experience in troubleshooting, installation, configuration, and maintenance of IT infrastructure. This role requires strong problem-solving skills, excellent communication, and the ability to resolve complex technical issues efficiently within defined SLAs.Key Responsibilities:Provide Level 2 technical support for desktops, laptops, printers, and network devices.Diagnose and resolve software, hardware, and peripheral issues raised by users.Support installation, configuration, and maintenance of Windows OS, Office 365, VPN, and security tools .Manage Active Directory tasks such as user



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