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Product Marketing Analytics Consultant

3 months ago

bangalore, India RevSure AI Full time

About RevSure

Founded in 2022, Revsure.ai is an early-stage US VC-backed company focused on high-growth B2B SaaS companies and assisting their marketing and demand generation teams to accurately predict and generate pipeline with real-time AI-powered insights.


Our mission is to advance the effectiveness of pipeline generation for B2B companies. Action. Appreciation. Autonomy. Accountability. Advancement. These are the values we operate by at RevSure.


About the Founder

Deepinder Singh Dhingra is an industry veteran with over 20 years of experience building category-defining and unicorn B2B SaaS and software companies across Big Data Analytics, EnterpriseAI SaaS, Visual Analytics, Revenue Growth AI, and Advanced Business Planning.


About the Team

The Product Consulting team at RevSure is responsible for configuring the platform based on customer requirements, integrating applications, implementing the solution, onboarding, and customer enablement, along with day-to-day technical support for global customers. This team works closely with US Customer Success and GTM teams.


About the Role

  • The Product & Marketing Analytics Consultant will bring a strong project management and consulting background to manage multiple, short term, highly engaged client projects. The Product Analytics Consultant will advise clients on best practices and have a significant impact in scaling our ability to serve large volumes of customers through contributions to our knowledge capital and product solution repository.


  • The Product & Marketing Analytics Consultant’s responsibilities would include helping to increase customer self-sufficiency with 6sense platform via effective, professional customer service, strong empathy for sales and marketers, good understanding of the B2B buyer journey, and the ability to conduct outstanding knowledge transfer to individuals of varying level of technical skill and product experience.


  • The Product & Marketing Analytics Consultant will play a critical role in the success of our Customer Success Team.


Responsibilities:

  • Understand client business requirements and help them achieve success in adopting RevSure platform, actively seeks opportunities to increase client’s ROI


  • Understand and implement client overall requirements (timeline, dependencies, budgets) and project vision


  • Provide product and domain expertise to assist in onboarding clients into the RevSure platform, and enabling integration between clients’ CRM systems and Marketing Automation Platform with RevSure
  • Collaborate with our product and engineering teams to escalate and resolve complex technical issues and to communicate product feedback and feature requests
  • Collaborate with QA, engineering, and product teams to ensure data sanity and integrity checks are conducted in accordance with SLAs. Maintain logs of all data checks and customer request implementations


  • Maintain high satisfaction with customers through proactive communication and ownership of issues


  • Contribute to continual improvement of methodologies, best practices and solution knowledge repository


  • Analyze and validate data, using reporting in the platform and SQL queries as required
  • Collect, curate, and communicate Customer Status, Open Issues, Risk and Mitigations using a combination of Slack, JIRA, Confluence, HubSpot Service, Google Docs & Sheets, and other internal business systems to ensure a holistic assessment of Technical Health is captured properly and communicated internally with Management and Customer Success Managers
  • Maintain accurate and up-to-date documentation of all projects undertaken in Confluence and Google Sheets


Experience and Skills:

The Product & Marketing Analytics Consultant will hold an Engineering degree along with approximately 2 - 4 plus years of technical / consulting experience. 


Qualifications

  •  3+ years of customer facing consulting experience in one or more of the following applications:
  • SFDC, HubSpot, Marketo, Pardot, Demandbase, 6Sense, Outreach, ad systems (Meta, Google Ads, ), Google Analytics
  • Focus on marketing automation, lead scoring, lead nurturing and campaigns automation
  • 3+ years of data analysis experience
  • 3+ years of project management expertise with proven ability to deliver projects on time 
  • Experience working with multiple customers simultaneously in a high-energy, fast paced environment, utilizing consultative problem-solving skills
  • Proven ability to develop clear and concise written technical and non-technical documentation
  • Strong verbal presentation skills


Work Setup

Full-time; Hybrid working - location: Bengaluru; Time Zones: India + US