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Operations Program Manager
2 months ago
Overview:
TekWissen Group is a workforce management provider throughout India and many other countries in the world. The below client represents the connected world, offering innovative and customer-centric information technology experiences
Position: Operations Program Manager
Location: Bangalore
Duration: Full Time
Job Description:
- As a Program Manager handling Operations in Embedded Business Unit, you will have the opportunity to manage end to end Program Operations including managing the scoping exercises, tracking the head count estimations, planning and tracking the budget (Operational expenses) and be able to provide high level reporting to Senior Management.
- This critical role provides an excellent growth opportunity for high performing individuals looking to make a difference and deliver a stand-out experience to customers
- A successful candidate will have the ownership of most of the operations for Embedded Engineering, need to plan and track the operational work items and ensure operation efficiencies are met. A candidate must be self-motivated, must have a passion for working with a diverse team, must be able to deftly manage both internal and external dependencies and ensure all operational activities are diligently tracked.
- The candidate must be a team player with a commitment to meeting deadlines and an aptitude to thrive in a fast paced, multi-tasking environment.
Key Responsibilities:
- Work closely with Program Management team to support the Operations for the Engineering team.
- Support for budget planning, program costing for various work streams
- Prepare templates to streamline the operations including scoping exercises, head count estimations, budgeting, etc.
- Automating the templates with macros and scripting.
- Generate all dimensional metrics around scope, resourcing, budgeting, tracking including generation of charts to measure plan vs actuals, burndown charts, team velocity measurement, etc.
- Identify tools to effectively manage Program operations and maintain dashboards on various status reporting
- Track the quarterly Operating expenses and ensure that all heads under various expenses are appropriately captured and tracking to closure
- Assist in developing and implementing operational best practices, tools, templates and metrics to drive continuous process improvement within engineering
Preferred Experience:
- Technical background in semiconductor industry with 2 years of operations experience as part of Project/Program Management Office.
- Strong exposure to various project management processes and principles Waterfall, Agile, etc.
- Experience in Operations under PMO scope exercises, head count estimations, budgeting, material tracking, etc.
- Hands on experience with Excel Macros and scripting
- Experience using tools such as JIRA, Confluence, SharePoint, MS Project, etc.
- Ability to structure and execute complex analysis, draw insights, and communicate summary findings/recommendations to senior management.
- Highly organized, able to prioritize, and juggle multiple work streams to tight deadlines
- Flexible working schedule to manage global (Asia and North America) program execution teams
- Strong analytical and problem-solving skills
TekWissen Group is an equal opportunity employer supporting workforce diversity
