Site Engineer cum LAN Admin
2 weeks ago
Provide simple technical support services including:
1. Data Centre operations and service provisioning.
2. Responsible for the daily operation and maintenance of Data Centre/ Server Room/ Hub Room/ IT Room facilities, such as Power, UPS, Chiller, Generator, Fire fighting system and BMS system
3. Liaise with various parties such as contractors, engineers and technical staff for facility management services and fitting out project
4. Handle the process of budgeting, tendering and supervision for customer’s project, major repairing and maintenance work
5. Prepare method statement and working procedure
6. Provide facility management services including planned, routine maintenances and ah-hoc emergency calls
7. Assist equipment setup and decommission in the rack
8. Perform evaluation, monitoring, administration, and troubleshooting on network devices and services.
9. Perform Level 3 Incident handling and escalation to upper tier
10. Oversee delivery of infrastructure setup, including data/voice network setup, server rooms, servers, WiFi, security appliances, IP CCTV, IP Phone and structural cabling
11. Review and manage ICT documentations, perform UAT and formulate reports on projects progress, problems, and solutions
12. Update equipment inventory management system and rack information.
13. Perform vendor co-ordination, arrange onsite access
14. Follow procedures, instructions and checklists to complete tasks with good quality
15. Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner
16. Assist to handle in-house on-site services and supervise the performance of in-house technical staff
17. Other duties as assigned by supervisors
Requirements 1. HKCEE/ DSE or above. IT-related qualification is an advantage.
2. Over 6 years in relevant IT infrastructure roles
3. At least 3 years I.T. support, networking and field service hand on working experience
4. At least 3 years Data Centre hand on working experience.
5. Experience in Windows operation an advantage
6. Excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools
7. Solid understanding of client/server, networking, and Internet technologies fundamentals
8. Experience in supporting and servicing enterprise infrastructure environment.
9. Good communication skills in both verbal and written Chinese (Cantonese) and English
10. Understanding of data centre concepts (Space, Power, Cooling)
11. Understanding of IT network concepts (Router, Switch, Circuit, Cable)
12. Experienced in Data Centre facility, cabling and network fault recovery, etc will be an advantage.
13. Possess professional certificates (i.e. MCSE,CCNA, CDCP, ITIL) is definitely an advantage
14. Good communication and interpersonal skills
15. Willing to perform Off Office hours/ Over time duties (including Weekends and Holidays)
16. Able to work independently.
Benefits MPF
5 days work
Medical Insurance
Annual leave
Requirements
1. Over 6 years in relevant IT infrastructure roles 2. At least 3 years I.T. support, networking and field service hand on working experience 3. At least 3 years Data Centre hand on working experience. 4. Experience in Windows operation an advantage 5. Excellent knowledge of TCP/IP and other protocols including use of troubleshooting tools 6. Solid understanding of client/server, networking, and Internet technologies fundamentals 7. Experience in supporting and servicing enterprise infrastructure environment. 8. Good communication skills in both verbal and written Chinese (Cantonese) and English 9. Understanding of data centre concepts (Space, Power, Cooling) 10. Understanding of IT network concepts (Router, Switch, Circuit, Cable) 11. Experienced in Data Centre facility, cabling and network fault recovery, etc will be an advantage. 12. Possess professional certificates (i.e. MCSE,CCNA, CDCP, ITIL) is definitely an advantage 13. Good communication and interpersonal skills 14. Willing to perform Off Office hours/ Over time duties (including Weekends and Holidays) 15. Able to work independently.
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