Senior Process Associate

1 week ago


bangalore, India First American India Full time
Company Summary First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Business Services provides simple and complex residential, commercial and industrial real estate transactions; reduce risk; and lower operating costs by creating efficiency through innovative end-to-end processing solutions.

Job Summary

Trainee shall be responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead.

Competencies:

  • Ability to Process Simple, Medium and High complexity tasks
  • Ability to Create process related reports within the desired timeframe that is expected
  • Follow the set guidelines/framework while structuring all work products
  • Ability to provide implementable recommendations basis the gaps and problems identified.
  • Ability to identify process gaps and/or recommend improvement ideas (Ex - Kaizens)
  • Ability to enhance knowledge within specific domain while accessing / utilizing learning resources in order to deliver efficiency
  • The Ability to analyze simple and small size data points for doing rule-based transactions.
  • Ability to focus and provide attention to details during analysis.
  • Ability to Identify inaccuracies in the data or where data is not complete
  • Ability to distinguish between relevant and irrelevant information required to execute operations deliverables.
  • Ability to take decisions on the type and adequacy of information in processing an order.
  • Ability to understand the expectations to perform day-to-day tasks.
  • Ability to comprehend and come up the learning curve required to do his tasks as per the defined training timelines/training schedule using the right resources.

  Technical Skills:

  • Should have basic knowledge of MS office (Word, Excel & Power-point)

Educational Qualification and Experience:

Minimum of 15 years of formal education – Diploma/Graduate (Commerce/Art/Business Administration)

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out
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