Current jobs related to International Customer Care - noida - Xpressedu

  • Customer Care Executive

    4 months ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • International Customer Care

    4 months ago

    Noida, India KVC CONSULTANTS Full time

    Greetings,- We are hiring for an International process in Noida: Min 6 months Customer Care Plus Upselling Experience**THIS IS A WORK FROM OFFICE PROFILE** **Shift Timings**: - 24/7 5 days working Rotational OFFs**Eligibility** - Min 6 months outbound Experience- Good communication sklills **Salary** **Upto 5Lpa (35% Hike on last take home)** **Job...

  • International Customer Care

    3 months ago

    Noida, India KVC CONSULTANTS Full time

    Greetings,- We are hiring for an International process in Noida: Min 6 months Customer Care Plus Upselling Experience**THIS IS A WORK FROM OFFICE PROFILE** **Shift Timings**: - 24/7 5 days working Rotational OFFs**Eligibility** - Min 6 months outbound Experience- Good communication sklills **Salary** **Upto 5Lpa (35% Hike on last take home)** **Job...

  • International Customer Care

    3 months ago

    Noida, India Xpressedu Full time

    Overview:TheInternational Customer Care position is a vital role within ourorganization responsible for providing exceptional customer serviceto our international clientele. This role plays a crucial part inmaintaining positive relationships with our global customer baseand ensuring their satisfaction with our products andservices.KeyResponsibilities:Handle...

  • Customer Care Executive

    3 months ago

    Noida, India Aries Care Consulting Full time

    must have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹13,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...

  • Customer Care Executive

    1 day ago

    Noida Sector 62, Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full time

    We are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...

  • International Customer Care Executive

    3 months ago

    Noida, India Edgeconnect global Pvt.Ltd. Full time

    Hi, Greeting, We have a urgent hiring for international customer Care Executive. - Fluent communication skills in English. - Freshers with excellent communication skills are welcome. - 6 days working For Further Details Contact HR-8595626378 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: -...

  • Customer Care Executive

    4 months ago

    Noida, India Royals club international Full time

    Required customer care Executive **Salary**: From ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - Customer service...

  • Customer Care Executive

    4 months ago

    Noida, India R Systems Full time

    Hiring for the Position of Customer Care Executive - International Backend Process with R Systems International Ltd. Company Name: R Systems International Ltd Designation: Customer Care Executive - Backend(freshers) Shift timings: 24/7 environment, 5 days working, both side cab facility Job responsibility: Must have good communication skills Must have...

  • Customer Care Executive

    4 months ago

    Noida, India Royals club international Full time

    i AM SEARCHING CUSTROMER CARE EXECTIVE **Salary**: From ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total...

  • Customer Care Associate

    3 months ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Surbhi 8982689969**: - **Ayushi...

  • Customer Support Intern

    3 weeks ago

    Noida, India Testbook.com Full time

    Profile:   The Customer Support Intern will be responsible for receiving, investigating, and responding to all customer inquiries regarding the products and services. The Customer Support Intern will troubleshoot and coordinate with various internal departments to resolve problems. Responsibilities: • Interact with customers by phone, e-mail, or...

  • Customer Care Representative

    4 months ago

    Noida, India Karizma Konnect Full time

    **Company Overview**: Karizma Konnect is a leading company in the None industry. With a strong presence in the market, we strive to provide exceptional customer care and support to our clients. As a Customer Care Representative, you will be part of a dynamic team that values professionalism and delivers excellence in customer service. **Role and...

  • Customer Care Executive

    4 weeks ago

    Sector-128 Noida, Noida, Uttar Pradesh, India Second May International Full time

    1. **Customer Support**: - **Problem Resolution**: Resolve customer issues and complaints efficiently, ensuring a positive customer experience. - **Technical Support**: Offer guidance and support for technical issues, troubleshooting problems, and providing solutions. 2. **Customer Relationship Management**: - **Building Relationships**: Establish and...

  • Customer Care Associate Voice

    3 months ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Riya 6284328640**: - **Ayushi...

  • Customer Care Associate Voice

    3 months ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Riya 6284328640**: - **Ayushi...

  • Customer Care Associate Voice

    4 months ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Noida on given numbers.** - **Riya 6284328640**: - **Shefali...

  • Customer Care Associate Voice

    4 months ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Ayushi 8602279217**: - **Aditi...

  • Customer Care Associate Voice

    3 months ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Surbhi 8982689969**: - **Ayushi...

  • Customer Care Associate Voice

    4 months ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Noida on given numbers.** - **Shefali 7222909327**: - **Riya...

International Customer Care

3 months ago

noida, India Xpressedu Full time
Overview: TheInternational Customer Care position is a vital role within ourorganization responsible for providing exceptional customer serviceto our international clientele. This role plays a crucial part inmaintaining positive relationships with our global customer baseand ensuring their satisfaction with our products andservices.KeyResponsibilities:
  • Handle inbound andoutbound international customer inquiries via phone email andchat
  • Assist customers in placing orderstracking shipments and resolving product or serviceissues
  • Provide support and information onproduct features pricing andavailability
  • Address billing and paymentrelatedqueries and concerns
  • Ensure timely and accurateresolution of customer complaints andescalations
  • Collaborate with other teams totroubleshoot and resolve technical and logisticalissues
  • Document customer interactions andmaintain accurate records ofcommunication
  • Identify opportunities forprocess improvements to enhance customerexperience
  • Stay updated on product knowledgecompany policies and industryregulations
  • Adhere to established servicelevels and performance metrics
  • Contribute to apositive and professional workenvironment
  • Assist with language translationand interpretation when necessary
  • Participatein crossfunctional training and knowledgesharing
  • Adapt to varying cultural norms andpractices when interacting with internationalcustomers
  • Support marketing initiatives andpromotions aimed at internationalmarkets
RequiredQualifications:
  • Bachelors degree in arelevant field or equivalent workexperience
  • Proven experience in internationalcustomer service or similar role
  • Fluency in atleast two languages including English
  • Strongcommunication and interpersonal skills
  • Abilityto empathize with and understand diverse culturalperspectives
  • Excellent problemsolving andconflict resolution abilities
  • Knowledge ofinternational shipping customs and exportregulations
  • Proficiency in CRM software andother customer support tools
  • Attention todetail and accuracy in data entry and orderprocessing
  • Ability to work flexible hours andaccommodate different time zones
  • Familiaritywith international market trends and customerbehavior
  • Capability to work well under pressureand handle demanding customersituations
  • Adherence to confidentiality andprivacy guidelines
  • Experience handlinghighvolume customer interactions
  • Certificationin language interpretation or translation(desired)

marketing support,customerservice,customer care,issue resolution,cultural sensitivity,billingand payment queries,language translation,product knowledge,recordkeeping,complaint resolution,troubleshooting,cross-functionaltraining,international customer service,cultural adaptation,processimprovement,adherence to service levels,inbound and outboundcustomer inquiries,order placement,communication,shipmenttracking,multilingual