Customer Service Specialist
3 weeks ago
Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or social media.Assist customers with product details, order placements, returns, and refunds.Troubleshoot and resolve product or service issues.Document customer interactions and transactions accurately.Escalate complex issues to higher-level support or management.Maintain up-to-date knowledge of company products, services, and policies.Provide feedback to the company based on customer interactions to improve service quality.Follow up on customer requests to ensure satisfaction and retention.Adhere to company guidelines and standards for communication and professionalism.Skills and Qualifications:Excellent verbal and written communication skills.Strong problem-solving abilities and patience.Ability to handle high-pressure situations gracefully.Basic computer proficiency and familiarity with CRM software.Customer-oriented mindset with empathy and active listening skills.Ability to multitask and manage time effectively.Prior experience in customer service or related field is advantageous.
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Customer Service Specialist
3 weeks ago
New Delhi, India Perpenny Full timeCompany DescriptionPerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...
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Customer Service Specialist
16 hours ago
New Delhi, India Dewyskin Full timeCompany DescriptionDewyskin is a dynamic digital marketing and customer engagement company, specializing in authentic video reviews for leading beauty, wellness, and lifestyle brands on platforms like Amazon, Flipkart, Instagram, Facebook, and YouTube Shorts. Our focus is on helping businesses build trust and enhance online reputation through genuine...
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Customer Service Specialist Opportunity
15 hours ago
new delhi, India beBeeInsurance Full timeCustomer Service Specialist OpportunityWe are seeking a skilled Customer Service Specialist to manage customer inquiries and provide support for our day-to-day operations.Handle customer queries related to motor and health insurance, including policy details, inspections, endorsements, ownership transfers, and NCB certificates.Assist customers with health...
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Customer Service Specialist
4 days ago
New Delhi, India ShopKapaas Full timeCompany Description We suggest you enter details here.Role Description This is a full-time, on-site role for a Customer Service Specialist based in Delhi, India. The role involves providing exceptional customer support, promptly addressing inquiries, resolving issues with professionalism, and ensuring superior customer experiences at every interaction. The...
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Customer Service Specialist
3 weeks ago
New Delhi, India Tru Performance Inc Full timeJob Posting: Web Chat & Social Media Support SpecialistLocation: On-site- Kharadi Pune Shift: 24x7 Rotational-Self Travel Experience: 3–4 Years (Web Chat for US clients)About the Role We are looking for a highly skilled Web Chat & Social Media Support Specialist to manage real-time customer interactions across web chat and social media platforms. The ideal...
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Customer Service Specialist
2 weeks ago
New Delhi, India VINFAST Full timeOverview:We are looking for a Customer Care Specialist to join our team supporting the Indian market, responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...
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Customer Service Specialist
2 weeks ago
New Delhi, India WhizCrow Full timeLocation: MIDC, Andheri East, MumbaiEmployment Type: Full-Time (contract)Work Schedule: 5 Days a Week (Rotational Offs)Process Timings: Rotational shifts, including night shiftsRemuneration -As per industry standards and capabilitiesOnly apply if you can join immediately, & Only Mumbai CandidatesAbout WhizCrowWhizCrow is a global Brand Authority Management...
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Customer Service Specialist
3 weeks ago
New Delhi, India Vigoure MMA and Fitness Full timeAs a Customer Experience Specialist at Vigoure Mixed Martial Arts, you'll be the friendly voice connecting with our community! Your main goal is to ensure every person, from new inquiries to long-term members, has an outstanding experience with us. You'll help new people discover Vigoure, support our existing members in making the most of their journey, and...
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Customer Service Specialist
2 weeks ago
New Delhi, India Vigoure MMA and Fitness Full timeAs a Customer Experience Specialist at Vigoure Mixed Martial Arts, you'll be the friendly voice connecting with our community! Your main goal is to ensure every person, from new inquiries to long-term members, has an outstanding experience with us. You'll help new people discover Vigoure, support our existing members in making the most of their journey, and...
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Customer Service Support Specialist
7 days ago
New Delhi, India New Wave Marine Insurance Full timeCompany DescriptionNew Wave Marine is a trusted provider of marine and outdoor insurance in Australia. Our experienced team is dedicated to delivering exceptional customer service and helping you find the right coverage options for your specific needs. We offer a variety of policies, ranging from third-party only coverage to comprehensive protection, to suit...