Customer Service Specialist
3 days ago
Job Posting: Web Chat & Social Media Support SpecialistLocation: On-site- Kharadi Pune Shift: 24x7 Rotational-Self Travel Experience: 3–4 Years (Web Chat for US clients)About the Role We are looking for a highly skilled Web Chat & Social Media Support Specialist to manage real-time customer interactions across web chat and social media platforms. The ideal candidate has exceptional written English skills, understands social media engagement dynamics, and can respond to customer queries using free-form communication rather than strict scripts.Key Responsibilities • Handle customer interactions via web chat and social media platforms with high accuracy and professionalism • Draft clear, grammatically correct, and empathetic responses in English • Manage and resolve customer questions, concerns, and feedback in a timely manner • Use free-flow communication style while maintaining brand tone and service quality • Collaborate with internal teams to escalate and resolve complex issues when required • Maintain performance metrics including response time, quality scores, and customer satisfactionRequired Skills & Qualifications • 3–4 years of experience managing web chat processes for US clients • Excellent written and communication skills in English • Strong understanding of social media channels and customer interaction norms • Ability to think creatively and respond with appropriate tone and context • Comfortable working in a 24x7 environment with rotational shifts • Strong multitasking, problem-solving, and time-management skills Preferred • Prior BPO / Customer Success / Online Community Support experience • Knowledge of CRM or chat support tools
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Customer Service Specialist
4 weeks ago
New Delhi, India Perpenny Full timeCompany DescriptionPerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...
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Customer Service Specialist
3 days ago
New Delhi, India Perpenny Full timeCompany DescriptionPerPenny is a dynamic startup providing a platform for posting projects and hiring skilled workers on an hourly or daily basis. With features like skill matching, secure payments, and 24/7 support, PerPenny revolutionizes the freelance landscape. Employers save time finding talent, while freelancers gain access to a wide array of...
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Sales Specialist
2 weeks ago
Delhi, Delhi, India Bring My Customer Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany Description is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales Specialist will be...
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Customer Service Specialist
2 weeks ago
New Delhi, India Abhidi Solution Full timeCompany Overview:We are a leading IT staffing agency dedicated to providing exceptional talent solutions to our clients. Our mission is to match top-tier IT professionals with organizations seeking to optimize their technological capabilities. As we continue to expand our reach and enhance our service offerings, we are seeking a dynamic Client Services...
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Customer Service Specialist
4 weeks ago
New Delhi, India Moonpreneur Inc Full timeAbout Company:Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children...
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Customer Service Specialist
2 weeks ago
New Delhi, India Moonpreneur Inc Full timeAbout Company:Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children...
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Customer Service Specialist
3 weeks ago
New Delhi, India Moonpreneur Inc Full timeAbout Company: Moonpreneur Inc. is a Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at empowering young innovators with knowledge and means to excel in their chosen area of interest. Our program helps children...
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▷ 15h Left: Customer Service Specialist
2 weeks ago
New Delhi, India MAHTO Full timeCompany DescriptionMAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects across...
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Customer Service Specialist
2 weeks ago
Delhi, India MAHTO Full timeCompany DescriptionMAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects across...
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Customer Service Specialist
2 weeks ago
Delhi, India MAHTO Full timeCompany DescriptionMAHTO is a platform that connects contractors and homeowners with skilled blue-collar workers, primarily from the home building industry. We also make it easier for homeowners to find and hire construction contractors. "Mine" by MAHTO is a premier Full Stack Home Building service provider dedicated to delivering exceptional projects across...
