Senior Stock Support Engineer

3 weeks ago

mumbai, India Nivoda Full time

Designation: Senior Stock Support Engineer (Application Support )
Location: Mumbai (Remote/Hybrid)

Shift timings: Anytime b/w 4pm to 10am (Shift timings to be confirmed at a later stage)

 We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated, analytical, strategic and creative with excellent experience in building a good network and partnering to grow Nivoda’s seller community.


About us:

Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong, Johannesburg, Antwerp and Amsterdam.  
We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.
Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.
The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to 300+ internationally. We are a global team of big thinkers, risk takers and hard workers. To know more please visit  


What you'll do:

  • Communicating with suppliers and providing application support 
  • Connecting with the Sales team to extend support to the new identified suppliers/existing suppliers
  • Maintaining a TAT to resolving the queries to suppliers
  • API integrations and mapping in NodeJS
  • Work closely with the Developers team and Sales team


What you'll need:

  • 4+ years' experience into Application Support     
  • Ability to diagnose and resolve technical and non-technical issues efficiently.    
  • Strong problem-solving skills to identify root causes of problems.    
  • Patience and empathy in dealing with users' issues.  
  • Ability to explain technical concepts in non-technical terms.  
  • Capacity to manage multiple tasks and prioritize based on urgency and impact.    
  • Keeping detailed records of issues, resolutions, and troubleshooting steps.   
  • Generating reports on support activities, trends, and performance metrics.     
  • Willingness to learn new technologies and processes.     
  • Adaptability to changes in the application landscape and business requirements.     
  • Collaboration with developers, QA engineers, and other stakeholders to resolve issues and improve the application.     
  • SQL understanding and working knowledge on queries, joints     
  • Live support experience required.    
  • Strong verbal and written English skills are needed to communicate within the company along with the clients.     
  • Dedicated, honest, highly energetic and possess positive approach   
  • Self-Driven individual and detailed oriented    
  • Experience with diamonds is a plus.          
Preferred Skills:     
  • Entry-level development experience or a strong drive to become a developer is an advantage.
  • Experience in handling API related issues     
  • Some exposure to coding is an added advantage.     
  • MS Excel skills 
  • Basics of Postman , VS Code, Git Hub. 

 

What you'll get:
  • Flexible working hours and a great company culture
  • Hybrid or Permanent WFH option
  • Opportunity to grow into an entry level developer position.
  • Dynamic working environment in an extremely fast-growing global company
  • As a part of our commitment to employee well-being, we provide healthcare benefits for you and your family and unlimited holiday allowance.
  • Statutory benefits like PF & Gratuity etc.
  • Opportunity to make a real impact at a pivotal point in Nivoda’s journey.
  • Join an amazing team of professionals who next to delivering great work deeply care about mutual respect and having fun.

  • Senior Stock Support Engineer

    6 days ago

    Mumbai, Maharashtra, India Nivoda Full time

    Designation: Senior Stock Support Engineer (Application Support )Location: Mumbai (Remote/Hybrid)Shift timings: Anytime b/w 4pm to 10am (Shift timings to be confirmed at a later stage)We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated, analytical, strategic and creative...

  • Senior Stock Support Engineer

    6 days ago

    Mumbai, Maharashtra, India Nivoda Full time

    Designation: Senior Stock Support Engineer (Application Support )Location: Mumbai (Remote/Hybrid)Shift timings: Anytime b/w 4pm to 10am (Shift timings to be confirmed at a later stage) We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated, analytical, strategic and creative...

  • Senior Stock Support Engineer

    5 days ago

    Mumbai, Maharashtra, India Nivoda Full time

    Designation: Senior Stock Support Engineer (Application Support )Location: Mumbai (Remote/Hybrid) Shift timings: Anytime b/w 4pm to 10am (Shift timings to be confirmed at a later stage) We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated, analytical, strategic and...

  • Senior Stock Support Engineer

    1 week ago

    Mumbai, India Nivoda Full time

    Designation: Senior Stock Support Engineer (Application Support )Location: Mumbai (Remote/Hybrid)Shift timings: Anytime b/w 4pm to 10am (Shift timings to be confirmed at a later stage)We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated, analytical, strategic and creative...

  • Senior Stock Support Engineer

    2 months ago

    Mumbai, India Nivoda Full time

    Designation: Senior Stock Support Engineer (Application Support )Location: Mumbai (Remote/Hybrid)Shift timings: Anytime b/w 4pm to 10am (Shift timings to be confirmed at a later stage)We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated, analytical, strategic and creative...

  • Stock Trading Assistant

    2 weeks ago

    Mumbai, India RDR Stock Trading Full time

    Looking for **ONE STOCK TRADING ASSISTANT **having proper knowledge of, - Futures and Options Knowledge of buying and selling - Trading Equities on day to day basis depending on the market (As directed by the seniors) - Data Analysis - Gocharting/OI PULSE knowledge - Proficiency with Excel and other data management programs. - Basic share market experience...

  • Stock Trading Assistant

    6 days ago

    Mumbai, India RDR Stock Trading Full time

    Looking for **ONE STOCK TRADING ASSISTANT **having proper knowledge of, - Futures and Options Knowledge of buying and selling - Trading Equities on day to day basis depending on the market (As directed by the seniors) - Data Analysis - Gocharting/OI PULSE knowledge - Proficiency with Excel and other data management programs. - Basic share market experience...

  • Senior Stock Support Engineer

    2 months ago

    mumbai, India Nivoda Full time

    Designation: Senior Stock Support Engineer (Application Support )Location: Mumbai (Remote/Hybrid) Shift timings: Anytime b/w 4pm to 10am (Shift timings to be confirmed at a later stage)  We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated, analytical, strategic and...

  • Senior Stock Support Engineer

    7 days ago

    Mumbai, India Nivoda Full time

    Designation: Senior Stock Support Engineer (Application Support )Location: Mumbai (Remote/Hybrid)Shift timings: Night shift (actual shift timings to be confirmed at a later stage)Working days: Monday to Saturday We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated,...

  • Senior Stock Support Engineer

    2 months ago

    Mumbai, India Nivoda Full time

    Designation: Senior Stock Support Engineer (Application Support )Location: Mumbai (Remote/Hybrid)Shift timings: Anytime b/w 4pm to 10am (Shift timings to be confirmed at a later stage) We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated, analytical, strategic and creative...

  • Senior Stock Support Engineer

    3 weeks ago

    Mumbai, India Nivoda Full time

    Designation: Senior Stock Support Engineer (Application Support )Location: Mumbai (Remote/Hybrid)Shift timings: Anytime b/w 4pm to 10am (Shift timings to be confirmed at a later stage) We are looking for a Senior Stock Support Engineer to join our dynamic team. The ideal candidate should be a team player, highly motivated, analytical, strategic and creative...

  • Stock Trading Assistant

    3 weeks ago

    Mumbai, India RDR Stock Broking Pvt Ltd Full time

    Looking for **ONE** **Female STOCK TRADING ASSISTANT **having proper knowledge of, - Futures and Options Knowledge of buying and selling - Trading Equities on day to day basis depending on the market (As directed by the seniors) - Data Analysis Gocharting/OI PULSE knowledge - Proficiency with Excel and other data management programs. - Basic share market...

  • Stock Plan Administrator

    2 weeks ago

    Mumbai, India Noventiq Full time

    **Noventiq is hiring!** Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates and accelerates digital transformation for its customers’ businesses, connecting 75,000+...

  • Customer Support

    2 weeks ago

    Airoli, Navi Mumbai, Maharashtra, India Tech Mahindra Full time

    **Excellent Opening For Stock Market - Customer Support** **Role & responsibilities** - Problem - Solving, Patience and empathy, Customer - Centric Approach, Customer Inquires, Give an Resolution on call / - HSC, Freshers with good communication can apply** **Perks and benefits** - Professional and Personal development, communication skill - Inbound...

  • Urgent Opening for Customer Support

    6 days ago

    Airoli, Navi Mumbai, Maharashtra, India Tech Mahindra Full time

    **Excellent Opening For Stock Market - Customer Support** - Inbound process - Stock market support - Day shift Any 9 Hours shift - Skills - Good communication in English - 6 Days working - 1 Fixed off on Sunday - Salary -Up to 2,52,000 CTC + 2500 Incentives - Benefit - PF + Medical Insurance - Location - Airoli Navi Mumbai - Looking For Immediate...

  • Customer Support

    4 days ago

    Navi Mumbai, Maharashtra, India Hitya Global Full time

    Position: Customer Support Executive Experience: 2-4 years Location: Navi Mumbai **Salary**: Upto 3.5 LPA Notice Period: Upto 15 days **Responsibilities**: - A customer care executive tends to act as a link between a company and its customers and resolves any such queries generated by its customers or clients with efficiency. - The only aim is to...

  • Stock Market Trader

    6 days ago

    Mumbai, Maharashtra, India TRADEMASTERS FINSERV PRIVATE LIMITED Full time

    TRADEMASTERS FINSERV is a global proprietary trading firm focusing on discretionary trading in U.S. Equities ETFs and Options.We offer capital, technology, training and necessary support to explore infinite possibilities of trading.Job LocationBorivali (w) MUMBAI(Compulsory onsite Job)Responsibilities:Analyze and execute intraday trades on US equity...

  • AVP - Stock Broking Operations

    1 month ago

    Navi Mumbai, India Hitya Global Full time

    Client is looking for an analytical, customer-focused and diligent team Leader, who will lead the business operation and customer service throughout the customer life cycle in Online Stock Broking Business. This candidate will work cross-functionally to ensure customer satisfaction and compliance as per regulatory norms. Define, implement and manage...

  • AVP - Stock Broking Operations

    3 weeks ago

    Navi Mumbai, India Hitya Global Full time

    Client is looking for an analytical, customer-focused and diligent team Leader, who will lead the business operation and customer service throughout the customer life cycle in Online Stock Broking Business. This candidate will work cross-functionally to ensure customer satisfaction and compliance as per regulatory norms. Define, implement and manage...

  • Saint Laurent Stock Associate

    6 days ago

    Mumbai, Maharashtra, India Groupe Kering Full time

    SummaryABOUT SAINT LAURENTFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the...