
Engineer - Customer Support
4 days ago
Charles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionate Customer Support Engineer to join our growing team in Mumbai to ensure the quality and reliability of our cutting-edge digital products.
Key Responsibilities:
- Provide Technical support for our Mobile and Web Applications
- On site Support and Implementation of our product to customers
- Investigate and resolve customer-reported issues, bugs, and performance concerns
- Collaborate with Product, QA, and Development teams to escalate and fix complex problems
- Monitor application performance on a regular basis
- Assist in App deployments, Version rollouts and Post-Release monitoring
- Support Internal teams with Technical Insights and solutions.
- Participate in on-call rotations and provide timely responses to critical incidents.
- Ensure compliance with security, privacy, and data protection standards.
Required Qualifications:
- 1-3 years of experience in a Customer Support role.
- Strong understanding of mobile platforms (iOS, Android) and Web Applications.
- Experience with Issue Tracking systems
- Excellent communication and problem-solving skills.
Must Have Skills
- Should have to work in Rotational Shifts (Morning/Afternoon)
- Mandatory Languages to be known - English, Marathi and Hindi
-
Engineer - Customer Support
23 hours ago
Mumbai, Maharashtra, India Charles Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCharles Technologies is a dynamic startup based in Chennai, focused on building innovative mobile and web applications that elevate user experiences. We are seeking a skilled and passionateCustomer Support Engineerto join our growing team in Mumbai to ensure the quality and reliability of our cutting-edge digital products.Key Responsibilities:Provide...
-
Senior PostgreSQL Support Engineer
6 days ago
Mumbai, Maharashtra, India CYBERTEC PostgreSQL Services and Support Full timeSenior PostgreSQL Support Engineer (Full time, Austria or Remote)CYBERTEC PostgreSQL is seeking a Senior PostgreSQL Support Engineer (Level 3/4 Escalation) to join our team. If you live and breathe PostgreSQL, thrive on solving the toughest performance puzzles, and enjoy mentoring the next generation of database pros, this role is for you. About CYBERTEC...
-
Customer Support Engineer
20 hours ago
Mumbai, Maharashtra, India ITAakash Strategic Software Pvt Ltd Full time ₹ 10,000 - ₹ 1,50,000 per yearJob description:COMPANY INTRODUCTIONStrategicERP IT solutions are developed to provide end-to-endprocess automation and an information management systemwith tremendous customization for the Real Estate andManufacturing Industry. We have a total employment of 250 andwe are dealing with 600 clients as of now. We have Head OfficeIn Mumbai and other branches...
-
Territory Customer Support Engineer
2 weeks ago
Mumbai, Maharashtra, India Danaher Full time US$ 80,000 - US$ 1,20,000 per yearWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
-
Customer Support Engineer
21 hours ago
Mumbai, Maharashtra, India Dixit Infotech Full time ₹ 5,00,000 - ₹ 10,00,000 per yearAbout CompanyDixit Infotech Services Pvt. Ltd. is one of India's leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT...
-
Support Engineer
19 hours ago
Mumbai, Maharashtra, India Sectona Full time ₹ 5,00,000 - ₹ 10,00,000 per yearWhat you will do for Sectona The Support Engineer is a seasoned professional who understands challenges faced by organizations in implementing security technologies in hybrid environments. You will be engaged in firsthand customer interactions to resolve customer issues. If you have technical depth and desire to work in dynamic and high growth...
-
Support Engineer
23 hours ago
Mumbai, Maharashtra, India Sectona Full time ₹ 5,00,000 - ₹ 10,00,000 per yearWhat you will do for Sectona The Support Engineer is a seasoned professional who understands challenges faced by organizations in implementing security technologies in hybrid environments. You will be engaged in firsthand customer interactions to resolve customer issues. If you have technical depth and desire to work in dynamic and high growth...
-
Territory Customer Support Engineer Ranchi
5 days ago
Mumbai, Maharashtra, India Danaher Full time US$ 80,000 - US$ 1,20,000 per yearWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
-
Desktop Support Engineer
3 days ago
Mumbai, Maharashtra, India care infotech Full timeWe are looking for a Desktop Support Engineer to to provide technical assistance to our clients You will help install upgrade and troubleshoot hardware and software systems If youre computer-savvy and enjoy supporting end users wed like to meet you To succeed in this role you should have a problem-solving attitude along with the ability to give clear...
-
Technical Support Engineer
22 hours ago
Mumbai, Maharashtra, India Safe Pro Fire Services Full time ₹ 5,00,000 - ₹ 10,00,000 per yearWere looking for a Technical Support Engineer to help customers troubleshoot and resolve technical issues. You'll work closely with product and engineering teams to ensure a smooth user experience.