Sales/marketing manager

3 weeks ago

Bangalore, India Kapture CX Full time

Kapture is a leading Software as a Service (Saa S) company with 1000+ enterprise customers across 18 countries. We provide Customer Support and Service Saa S platform to some of the leading businesses in Retail, Ecommerce, Travel and BFSI verticals in India, Middle East, South East Asia and US. With a commitment to innovation and excellence, we empower businesses to build the gold standard of Customer Experience function. We are looking for a creative and driven Marketing Manager who will be responsible for developing and executing our content strategy, managing social media presence, and supporting product marketing efforts through impactful sales enablement materials. enjoy building content that drives brand awareness, engagement, and sales impact we have the Create customer-facing decks and internal enablement content to empower sales teams. ● Write and publish high-quality content to engage target audiences. ● Manage and grow our presence on Linked In, Twitter, Instagram, and other social Manage community engagement across forums, groups, and customer communities to drive conversations, build relationships, and strengthen brand advocacy. ● Research industry trends, competitor content strategies, and customer needs to shape Track and analyze content and social performance; Partner with design to create visually engaging assets for campaigns and collateral. ● Maintain brand voice and consistency across all channels and communications. Skill sets/Experience we require: ● 4–6 years of experience in content marketing, social media, or product marketing. ● Strong writing, editing, and storytelling skills with proven ability to create engaging content. ● Hands-on experience with social media platforms and analytics tools. ● Familiarity with content and marketing tools (Word Press, Dash, SEMrush, Google Basic design skills (Canva, Figma, Power Point) to support quick turnarounds. ● Knowledge of SEO and content optimization best practices. ● Excellent project management and collaboration skills to work cross-functionally. ● A self-starter who can manage multiple priorities with minimal supervision. Bachelor's degree in Marketing, Communications, Business, or related field. ● MBA or specialization in Marketing preferred.

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